EuroSTAR Software Testing Presentations Archive

Julian Presentation



A full library of presentations from all previous EuroSTAR Conference's from 1999 up to the present day. Search by year or by topic as you read through presentations from test experts on various test specific topics.


Tip: Don't forget you can also search by author or title using the search tool in the header!

Featured Publications

Revolution, Evolution & Lean - A Test Process Improvement Diary

The move from a waterfall to agile is not straightforward for experienced testers. You need to throw away your old process (=Revolution) and then improve the new process constantly (=Evolution). Usually, it is not possible to have a full scale revolution at once. That makes the evolution even more important. An effective approach to speed up the evolution is to take the seven wastes of lean management as a guideline.

This presentation is my diary for test process improvement, spanning from EuroSTAR 2010 in Copenhagen to the 2011 conference in Manchester. It highlights the evolution of three agile teams in a Finnish major company.

Waste is often produced by applying good practices in the wrong place. It can also be caused by very practical things like bad seating arrangements. However, the biggest waste is to optimize the wrong things - e.g. the detection of defects instead of their prevention.

Best of Both Worlds - Exploratory Testing in a Structured Way

This presentation looks at how scripted testing can be combined with exploratory testing, and looks at whether we should regard exploratory testing as a philosophy or a test design technique

Operational Testing: Walking a Mile in the User's Boots

When testing based on the requirements and focusing solely on the features being implemented, we tend to forget an important perspective - whether the system fits for its purpose. We need to take testing one step further - to walk a mile in the user's boots - to understand and to test based on intensive domain knowledge. In Systematic we discovered this need when developing a command and control system for the army, and we decided to take testing to the trenches - to implement operational testing of the system. We already used domain advisors extensively when designing the system in order to ensure the users voice being heard, but now we took it one step towards REAL use and REAL users, designing and executing large operational scenarios with the use of REAL operational users. In this presentation you will be introduced to the process we went through and the results this leads to.

An Evolution to Specification By Example

In this talk I will discuss the evolution of my company from a rudimentary Agile implementation on an unreleased data archiving product, to our current process which uses the fundamental elements of Specification By Example to successfully deliver software to a series of high profile customers. By examining the team's progress in the context of an evolution, the talk will discuss the lessons learned during the early implementation and the challenges faced in moving away from a compressed waterfall approach.
I'll explain how raising the status of testing has allowed us to adopt a process of "collaborative specification" of user stories between developers and testers and to ensure that testability issues are addressed as a team. I'll also discuss how having a set of automation principles has helped us to develop our own test harnesses towards a self documenting system using realistic customer examples as "Automated Specifications" of the system.

Analysing your Defect Data for Improvement Potential

In this presentation, you will see how you can organise and perform an analysis of your companys defect data in an effective way. The typical information collected for the analysis will be demonstrated and how the data can be analysed and presented.

It will also be demonstrated how to turn such analysis results into practical, focused improvement actions and the resulting benefits from them.

Test Environments, the Future Achilles' Heel

Looking into the future of testing, one thing becomes very clear, test environments will become more and more the Achilles' heel of test projects. This presentations discusses this in detail.

Catching a Highspeed Train

In 2007 I took my first steps in a program for the High Speed Train called 'Fyra' in the Netherlands. I was hired for the End-to-End testing of the vending, control and financial systems.
I used a generic test plan and generic approach, but the execution was done on a pragmatic basis. I used knowledge of both 'schools' in testing. I adapted 'standard stuff' to cope with the complexity and agility within the project and changed components when I learned something new. I had new, existing and changing components in my 'chain'. It took a lot of adaptability, on-the-spot risk analysis, re-planning, expectance management, communication and politics.
As an attendee of this track you get to hear about hands-on experiences in an end-to-end test and how I applied theory I learned in practice, including the anecdotes that no experience talk can do without. Tale from the trenches AND the books.

How To Test Mobile Apps

How to test mobile Apps
"There's an app for everything". Development is moving quickly and testing needs to keep up: in pursuit of quality. But how to test an App? Not only do we need to comply to customer requirements, we also have to deal with new aspects like "store acceptance". Stores apply an extensive, growing list of acceptance criteria, which need to be incorporated in the testing process.
Test complexity increases with the growing number of mobile devices that need to be supported. How to cope with that? To enable early technical testing, simulated test environments are made available by the mobile manufacturers, e.g. for portability testing.
Apps are "cloudy" solutions for modern functional problems. This requires dedicated end-to-end testing! Functional and technical, but also non-functional.
Testing has to redefine its position in the App development process.

Route Cards to Reach 2013 - Managing the Profession

A workshop where attendees built route cards for the future of the testing profession up until 2013 and how to get there

Traditional QA meets Agile Development

A presentation detailing how to successfully transform testing from a traditional process to a highly iterative approach.

Acceptance Test Driven Development using Robot Framework

Acceptance test driven development (ATDD) is an important agile practice merging requirement gathering with acceptance testing. In its core are concrete examples, created together with the team, that provide collaborative understanding and, as automated acceptance tests, make sure that the features are implemented correctly.

Robot Framework is an open source test automation framework suitable for ATDD and acceptance testing in general. It has flexible test data syntax that also non­-programmers can use and the simple test library API makes extending the framework easy. The rich ecosystem around the framework contains, for example, a separate test data editor, several generic test libraries (web testing, Swing, databases, Windows GUIs, SSH, ...) and plugins to common build and continuous integration tools.
This presentation gives an introduction both to ATDD and Robot Framework. It contains different demonstrations and all the material will be freely available after the presentation.


Top Challenges we face in IT Today to Hinder Our Pursuit of Quality

Some people thrive on challenges, while others struggle with how to deal with them. Handled well, challenges can make us stronger in our passion, drive, and determination. Lloyd Roden describes the challenges we face today in software testing and how we can respond in a positive, constructive manner.
One of the challenges Lloyd often sees is identifying and eliminating metrics that lie. While we (hopefully) do not set out to deceive, we must endeavour to employ metrics that have significance, integrity, and operational value. Another challenge test leaders face is providing estimates that have clarity, accuracy, and meaning. Often we omit a vital ingredient when developing test estimates.
A third challenge is convincing test managers to actually test regularly to attain credibility and respect with the team they are leading. A further challenge is to see why the use of the term "best practice" can be so damaging.

Agility and Process Maturity, Of Course They Mix!

In this presentation, the method will be shown from the testers perspective, describing both the great wins and the challenges we still have to address.

Best Practices for Testing in Virtual Environments

This presentation provides practical guidance and best practices for testing in virtual labs at VMware and several customer sites to help you get started and see immediate results

About Testers and Garbage Men

"Your project is put on hold" A message a lot of us have received in the past, but why?
This workshop hast the aim to show that too much waste can bring a project in trouble and to make people aware that waste must be treated as a problem. The first part will categorize waste with the help of audio visual effects. The second part is a problem solving session.
Throughout the workshop, the audience is asked to share their experience and their opinion on what causes waste, resulting in a list of possible solutions to stay aware of waste and to keep the level of waste acceptable.
As a conclusion of the workshop, the relationship is highlighted between a traditional test approach and an agile test approach by emphasizing the role waste plays in differentiating the two test approaches.

What The Top 10 Most Disruptive Technology Trends Mean For QA And Testing

New and emerging technologies such as mobile apps, tablets, 4G, cloud computing, and HTML5 are making big headlines and impacting software engineering and testing organizations. These technological innovations are allowing sensitive data to be accessed through the web and on mobile devices more than ever before.

With so much critical data flowing to smart phones and tablets, there is immense pressure to ensure that apps are reliable, scalable, private and secure. This evolution of technologies and user behaviour dramatically impacts those who are responsible for developing and testing applications.

The ways web and mobile apps are designed, developed and delivered are changing dramatically, and therefore the ways these apps are being tested are being stretched to the breaking point. Using real-world examples, Doron Reuveni identifies the top ten technology trends that have transformed the software industry and outlines what they mean for the QA and testing community today.

The End of Testing As We Know It

In this presentation, James presents his vision for what testing will look like in five to ten years. The tools required to do it right and the technological innovation necessary to get there.

Testing, The Next Level

A presentation focusing on the challenges encountered during testing and how to overcome them

Using Functional Test Automation To Prevent Defects From Escaping The Development Stage

Making mistakes is part of being human, so the probability of writing software without any defects is low. Instead of aiming for no defects, perhaps we should place more importance on finding defects and getting rid of them before we leave the development phase.
In this talk, Alex looks at including automated functional tests from the customer perspective as a way of shortening the defect feedback cycle. The resulting best practices can be used in agile and traditional projects to discover and remove errors early on. Using examples, Alex looks at strategies to stop defects "escaping" by focusing on four areas:
• defining acceptance criteria and test specifications
• automating black box tests
• using continuous integration to gain information
• reacting to test results
In conclusion, she examines the advantages and disadvantages as well as the "holes" that defects could nevertheless use to escape, and suggestions to plug them.

Dashboards: How Do You Effectively Report Your Work?

As a tester, how do you effectively report your work in a way that is most meaningful to management? One way is to provide stories that prompt conversation and questions. Managers claim that they want to know about the progress of testing--but is that what they really want? Probably not. More than anything else, managers want to know about threats to the project schedule.

The good news is that one of the most basic forms of data display--a table--can easily show this information in a way that is clear, concise, and compelling.

In this presentation, Michael Bolton takes you on a detailed tour of a straightforward, easily-maintained testing dashboard that is designed to keep the entire project team informed of product status and testing activity, to foster productive conversation, and to help prompt focused questions from management.


Tester Needed? No Thaks, We Use MBT!

This presentation will go into detail regarding the current state of Model Based Testing and its future while also sharing experiences from a pilot project with Model Based Testing.

The Damage Zone

A presentation on Off-shoring as a strategy and how to manage the process where inevitably there will be setbacks and dissapointment - 'The Damage Zone'

How to Apply Lean Test Management - Ban Waste, Gain Efficiency

Many management theories speak about "Lean" as being one of the solutions to obtain more efficient processes. One of the key steps in using "Lean" is the identification of which steps add value for the client and which do not. This track will explore the use of "Lean" within testing and more specifically within test management. The presenter will follow the "Lean manufacturing process", the generic process management philosophy derived from the Toyota Production System, in combination with Six Sigma as being one of the more popular theories that introduces the concept of "Lean" in combination with obtaining higher quality products. Using various examples, the presenter will explore if and how elements from Lean and Six Sigma may be applied to test management processes using real life experience. The audience can take home a practical "Lean Test Management" overview which they can apply in their own companies.

Playing Around With Risks

I looked at my cards. 2 Aces. The best hand possible to have in poker on an empty board. At this point there is no risk that I can be beaten. I decide to exploit the situation. Get as much value as possible, but not letting my opponents know I have a good hand. So I wait until all cards are dealt before making my move. As it turns out, I got beaten by someone who has made a straight. What happened? I had the best hand, I evaluated the risk and still lost. The reason is obvious, the board changed 3 times, and with each extra card, my risk of losing also changed. And I did not adapt. There are quite a few game tactics that deal with risks and risk responses. What if we can map those tactics to Risk Based Testing? Can we improve our process based on those successful game tactics?

Trends That May Shape the Future of Software Testing

A keynote presentation exploring major trends that are expected to emerge in Business and IT and look at how they will effect testing as an industry.

Put Test in the Driving Seat

This presentation looks at how to create the test manager transition from self-pitying victims to winners securing project success in the future.

Test Process Aligned To Scrum

Kristina L. Tangen's presentation on Experiences from project PERFORM.

Kristina L. Tangen, Test Manager - Steria's Deliveries to PERFORM

Architecture Testing Wrongly Ignored!

State-of-the-art testing approaches include different testing levels, for example unit testing done by developers and system testing by professional independent testers. But, who is responsible to adequately test the architecture which is one of the key artifacts in developing and maintaining flexible, powerful, and sustainable products and systems? History has shown that too many project failures and troubles are caused by deficiencies in the architecture. Furthermore, what does the term architecture testing mean and why is this term seldom used?
To answer these questions, Peter describes what architecture testing is all about and explains a list of pragmatic practices and experiences to implement it successfully. He offers practical advice on the required tasks as well as the needed involvement of software architects in the area of testing.
If we claim to be in pursuit of quality then adequate architecture testing is not only a lever for success but a necessity.

Introducing TMMi Level 2 - A Practical Approach

This presentation gives an insight into how one company tries to reach TMMi Level 2 in a more practical manner.

Testers in the Board of Directors

A presentation that explores how testing can increase in importance and take its rightful place and well deserved place in Management

Keynote 6: Quality in Use: The Beating Heart of the Customer Experience

As testers, does our zeal sometimes cause us to miss the big picture of what the customer and the business really need? Do we focus on software quality at the expense of human and commercial factors? "Quality in use" measures human, business and societal impacts. This includes usability, accessibility, and flexibility for the customer and business, as well as commercial, human and environmental safety. For the people selling, supporting or using the products, this is the beating heart of the customer experience. How well are people supported to efficiently and efficiently carry out their tasks? Is the product accessible to all the people who want to use it? Without the big picture, software will not be acceptable, will not keep our organisations in profit, and may not be legal. The benefits of designing in and testing these attributes will increase the marketplace for our products and services.

Keynote 5: Creating Customer Value with Agile Testing

Ben Walters Keynote, Director of Program Management Visual Studio Test and Lab Management, Microsoft Corporation

Model-Based Testing of a Financial Application - A Case Study

This presentation looks at the deployment of a Model Based Testing solution to a project of migrating a critical financial application.

Imagination is More Important Than Knowledge

A presentation looking at how testers need to keep pace with all other areas of IT in a constantly changing environment - Software Testing in a complex, networked world.

How to Create "Good Testers"

I don't believe there is an industry wide definition of "good tester" that fits every situation; but I do believe good testers exist, and that they are very special and valuable individuals! I'll share what I believe constitutes a good tester in different situations and you can identify how this relates to your world.
As for wanting to be a good tester, I will ask why wouldn't you! It's our work that provides the most valuable management information on the planet; gives confidence to stakeholders that their system is going to bring the benefits they want; and the skills we need to cover the entire project life-cycle. If only we could unlock our minds from the others try to constrain us with.
We'll consider how your organisation can identify people to target for a career move into testing. Maybe you'll identify how to improve your own career prospects too!


Mixing Open & Commercial Tools

Mixing open source and commercial software is a challenge we face today. The right combined solution offers advantages in flexibility, functionality, performance, and management that aren't available when either open source or commercial technologies are used alone. In this presentation we will provide a case study of successful blending open and commercial software for testing Java applications. The testing environment consisted of using Subversion, JIRA and in mixing IBM Rational Functional Tester with an open framework for functional, regression and GUI testing. These tools provide a rich set of Java API useful for integrating with each other, by minimizing the integration costs. During the presentation, we will explore the costs, the advantage, the risks and the product's quality achieved by our solution. By our experience, we will provide some hints and tips to choose a good mix between open and commercial tools based on: budget, technology, know-how and requested quality.


Heuristics: Solving Problems Rapidly

This workshop looks at exercises and reports on Heuristics, how they work and how they can lead us astray and importantly, how they can be applied to software testing.

Mobile Software Testing - Facing the Future Challenges

This presentation examines current and emerging trends in mobile systems and presents approaches for challenges facing developers and testers.

Team Work Within Test Teams

The intent is to share the experiences with the industry on how to build an effective testing team and also provide them with sufficient levels of challenges to keep them motivated to work together. This paper does not narrate the standard testing process followed in the project, but will focus on all the innovative practices followed by the testing team in order to improve testing efficiency and make the testing team work closely with each other to achieve the goal.
A really crucial aspect of effective teamwork is being able to communicate well with one another. This requires the following skills: active listening, negotiation skills, non-verbal communication awareness and patience. (E2)Q + p + P = TW - Applying this formula will primarily allow the testing team to focus and ensure that the components are delivered with the best of quality. The main objectives of this formula are to Meeting the deadline, Quality of deliverables and Continuous improvement.


Where Exploration And Automation Meet: Getting The Most From Automated Functional Tests

Agile teams invest heavily in automated functional tests. When done well, this investment is paid back with fast feedback enabling teams to release software quickly and often. By structuring tests in the right way, teams can further leverage this investment by using these tests as a platform for exploratory testing that could find issues a regression test suite won't.
This talk will cover the process and benefits of creating automated regression tests (or checks) that can be reused to support exploratory testing. Concepts and practices will be described within the context of agile teams. The main focus of the talk will be to provide an overview and demonstration of techniques that will allow testers to utilise automated functional tests to support exploratory testing. The benefits of this approach will also be discussed.


The Truth about Model Based Quality Requirements

In this presentation, model based techniques for quality control are discussed along with their advantages and disadvantages.

Preserving Our Future Through Customer Satisfaction

A presentation looking at a Cutomer Focused approach to testing while also looking at the Developer Testing paradox.

Automated Reliability Testing via Hardware Interfaces

This case study has taken place at a medical equipment manufacturer. The product developed was a medical x-ray device used during surgery operations.
The presentation describes the approach to developing an automatic testing framework in order to execute reliability test cases. To achieve the control of the system-under-test, the existing hardware interfaces (physical buttons, handswitches and footswitches) were used to inject the system with actions (using LabVIEW).
The log files from the system were used to extract information about the performed actions and failures in order to measure the MTBF (Mean Time Between Failures) of different critical system functions (like start-up of the system, and image acquisition). The Crow-AMSAA model for reliability measurements has been chosen to report reliability metrics to the organization. A Return-On-Investment calculation has been performed to get buy-in from senior management.
The presentation explains the points which were crucial for the success of this approach.


Striving for Quality In One IT Landscape

In 2010 the Danish PBS and the Norwegian BBS companies merged into NETS converging into the leading provider of solution for payments, cards and information within Northern Europe.
Each company had its test process defined, established, proved and operational. Denmark worked on a waterfall based model; whilst Norway used a process built on scrum principles. As part of the merge, management decide that Nets will have one single IT-landscape, ergo one test process.
The test team's first priority is striving for quality, so this story does not deal with test teams' conflicts or management decisions to make two different processes fit together. At this point testers, business, process people, IT architect and developers had worked in partnership to achieve the "One IT-landscape" process and ensure quality.
Squeezing two antagonistic approaches into one single process and collaboration to achieve a common project lifecycle will set the basis for this presentation.


Testing is an Island - A Software Testing Dystopia

Software Testing is complex - this presentation looks at the different aspects of complexity involved.

Make Your Testing Smarter - Know Your Context

This presentation looks at the mantra - 'Test Smarter not Harder' and how we set about accomplishing this

Growing to a Next Level Test Organisation

Do you struggle with choices on what to test, what not to test, and how thoroughly to test? Difficulty in finding the right balance between test thoroughness and time/money? Tired of being blamed by the customer for insufficient quality? Then this presentation is for you!
Designing and executing a risk-based test strategy is one of the most challenging tasks for the tester/test manager. In this tutorial you will learn how to do this and how to involve the customer (i.e. business user or project manager) in this.

An important instrument is a product risk analysis. Based on this break-down of the system under test into smaller parts and quality characteristics, with risk-tags attached, you will learn how to define a test strategy. The next step is to estimate the effort required for the testing and to make a planning for the test activities.

Risk-based test strategies will be discussed for several practical situations like waterfall and agile development, maintenance situations and package implementations.


Practical Approaches to Motivating Testers

Why is the latest thinking in motivation so different from the 'carrot and stick' approaches that have been used as long as we can remember? What makes reward-driven approaches with incentivised bonuses reduce productivity? At this workshop you will gain a practical introduction to the latest motivation theories and see how they can be applied to testers.
But do you trust new theories with one of the most important aspects of the job? Not only will this workshop contrast the new theories with the tried and tested approaches that have been around since the first bug was found, it will also present the results of a multi-national tester motivation survey designed to answer just these questions. We will see how actual test practitioners respond to various situations, consider the practices testers say work best for them, and see whether the testing discipline is ready to adopt 21st century motivation practices.


Are Real Test Metrics Predictive for the Future?

This presentation looks at the results of 36 different projects using metrics are discussed

Red Hot Testing In A Green World

This presentation looks at the impact of IT on the environment and how testing can play a role in reducing this effect.

The Specified Testers of the Future

This presentation looks at the roles of testers in the future, the dwindling traditional roles becoming much more specified.

Software Testing - A User's Guide

This presentation looks at the relationship between testing and management and focuses on identifying the concerns of all parties in different business contexts.

Testing - An Olympic Challenge

This presentation will outline the full life cycle of the testing project for the 2008 Olympics Games - fasinating insight into a truely unique project!

Probalistic Stochastic Test Data

This presentation discusses how to generate random test data that is repeatable and that are reasonably probabilistic of the entire population of possible test data inputs for both positive and negative testing.

Testing - Can the Past Tell Us the Future

This presentation is aimed at people working in testing for 20 years or more and asks the question, Can the past tell us the future?

The Future of Testing is in New Zealand

A presentation looking at the opportunities for testers in New Zealand

Establishing Testing Knowledge and Experience Sharing at Siemens

This presentation looks at how knowledge and experience is shared at Siemens through numerous different ways and how the company has benefited as a result

What's Wrong With My Test Data

This presentation looks at the problems of test data management and ways to take them into account already during application and database development time.

Test Maturity Model Integration (TMMi) - Process Improvement for the Present and the Future

This presentation will present experiences implementing the TMMi model and the associated benefits.

Agile Test Management Using SCRUM

This presentation looks at lessons learned with using SCRUM as a test management method and the benefits of using it in your daily role as a test manager.

What Testers Can Learn From Management Guru's

This presentation looks at what testers can learn from management guru's like Prahalad, de Vries, Maslov, Covey and Collins.

Performance Testing in 5 Steps: A Guideline to a Successful Load Test

This presentation looks at performance testing, the challenges you may encounter and highlights a Performance Testing methodology and how it can contribute to a successful performance test.

A Statement for the Future

This workshop looks at putting together a statement for the future direction of testing.

Where Do 'Old' Testers Go?

This presentation targets professional testers of all experience levels but especially those who have reached that moment of innuendo of progress in their career and are determined to do something about it.

SOA - Agile or Fragile

This presentation looks at SOA and how it can be used to best effect in organisations

Software Testing: A Framework Based Approach

This presentation looks at the advantages of adopting a broad framework to incorporate  assumptions, values, concepts and practises that give a realistic picture.

ISO 29119: The New International Software Testing Standard

A discussion on the new ISO Standard applied to software testing

Personal Test Improvement - Dealing with the Future

A presentation where basics skills necessary to become an excellent tester are discussed and how to focus on what you need to learn.

Test Patterns: A New Concept for Testing

This presentation looks at a new concept - Test Patternsand how they can support the testing process.

An Entity Model of Software Testing

This presentation will use a mixture of entity diagrams and practical examples to present a model that all testing follows to some degree - The Test Entities Model

Two Futures of Software Testing

A discussion looking at alternate paths/futures for Software Testing as a profession. Where are we now, and where are we going?

Preparing your Team for the Future

This presentation looks at how you can best prepare your test team for change and ultimately for the future.

Why do we Bother with Test Strategies

This presentation will provide an insight into why railroading into a Prince2 environment, the 'industry standard' test strategy to test case terminology does not always work.

Software Testing for the Home Entertainment Industry

A look into how software testing for the home entertainment industry works.

Becoming Agile - Reshaping Testing for an Agile Team

This presentation looks at real-life examples and will give a flavour of what it is like to bring a test perspective into an agile project and what it is like to be on an agile project with a sudden need for test expertise.

Why I Am Not Yet Certified

The Certified verus Uncertified argument is looked at in detail

Multidisciplinary Test Engineer - Is That A Future?

This presentation looks at the vast role of the test engineer and discusses the future of such a complex role

From Keywords to Model-Based Test Automation

This presentation looks at a solution that generates keywords sequences to be executed on the System under Test

Test Engineering at Google

An insight into testing at Google from a senior test engineer that works there

Grand Testing Master Theory - Mind Mapping Workshop

This sessions leverages recent research discoveries about how Chess Grand Masters and how this can be applied to testing

Testing is... Learning From Different Perspectives

A presentation looking at different approaches to testing, testing from different perspectives and the challenges involved as a result

A Practical Experiment in Model Based Testing Adoption

This presentation will introduce processes for undertaking MBT and highlight where there are different to traditional testing.

Defining the Test Profession at Sony Ericsson

This presentation investigates the use of TPI within Sony Ericsson - pitfalls and what made certain projects successful

Metrics: Tips & Pitfalls

This presentation will provide working professionals with some tips to help them use metrics more effectively in the daily role.

Path to Professionalism: Skills of Star Performers

This presentation discusses the specific, trainable skills which testers can learn to increase their credibility, improve their effectiveness and enhance their overall value to their organisation.

Defining our Profession By Setting the Standards

This presentation looks at a number of standards in the testing discipline and explains how they impact every day testing decisions.

Developing & Maintaining Test Environments is a Profession Too!

This presentation looks at the critical role maintaining testing environments proved to be in real live situations within Rabobank

The Future of the Test Profession

This presentation looks at results and conclusions from research conducted on the maturity of testing in the Automotive, Aviation, Medical Systems and Pharmaceutical industries.

Do I Call Myself a Professional Tester?

This presentations provides attendees with a platform to discuss and debate the need for professional Performance Performance Testers in todays software testing world

Software Testing: A Profession of Paradoxes

This presentation aims to create awareness of a number of testing paradoxes that challenge us all. Some are well-known, while others are more obscure - but all are worth investigating.

Can "Softer Skills" Help Define Your Career Growth

This presentation looks at how softer skills and how they can assist tester in their career.

How to Test A SOA System

This presentation looks at the challenges encountered during testing a SOA System and the considerations necessary to set up a strategy for this

Managing System-Level Integration Tests

This presentation shows two different scenarios - the integration of a legacy system and the integration of a messaging platform for a mobile provider.

Workshop on Agile Test Strategies and Experiences

This workshop looks at the topic of Agile followed by an interactive discussion with audience participation on the issues raised and those affecting participants.

Whatever! Testing with Attitude

This presentation will highlight ways to take testing to a new level of professionalism and influence in business and IT.

Software Testing of the NHS Spine

This presentation describes the contribution that software testing has made to the successful delivery of a vital programme for the NHS (National Health Service of England)

Testing and Developing: Equal Partners in Software Development

This presentation gives an overview of the complete software development and test process and focuses on the close co-operation between developers and testers.

Does Certification Define The Profession

This presentation is based on a no. of interviews where managers and testers have answered their different sets of questions based on ceritifcation.

I am an Agile Tester - This is Why!

This presentation will look at customer stories, anecdotes, quotes and expert opinions with an aim to provide a clear overview on what an Agile Tester actually is.

Realistic TPI by Professionals: A Case Study

This presentation outlines how an internal testing profession was recognised and improved upon in the retail IT division of HBOS.

Testing - A Dangerous Profession

A thought provoking presentation looking at how testers can be more prone to depression and burnout

The Professional Test Analyst

The importance of the test analyst role is severly underestimated within the software testing industry - this presentation looks at how a good, well trained and experienced test analyst can benefit a project.

Do Agile Methods Make More Satisifed Customers

This presentation discusses Agile Testing from a customer point of view and tries to enlighten some of the benefits that may be gained and importantly of the challenges and problems that may occur.

Test Approaches & Standards: A Survivors Tale

This presentation compares how different approach work, introducing metrics for test effectiveness , efficiency and measuring as well as the "human factor"

Regulating the Profession

A look at ways in which testing as a profession can be regulated as it moves more and more towards a professional status.

Using Lessons Learned to Challenge ERP Projects

This presentation looks at research into ERP (In particular SAP) project experiences and attempts to summarise the broad categories of failure so that the reader may adjust any of these ecperiences to their own situation.

Managing The Development Testing Via DevTest Score

This presentation looks at the use of DevTest score in a development testing project

Usability Testing for Flash Applications

This presentation highlights the key approaches for Usability testing of flash applications.

Defining the Test Profession: A Cultural Perspective

This presentation will contend that when defining our profession, we should consider taking a cultural perspective which, while including factors such as a testing body of knowledge and skill set, will also consider wider cultural aspects.

Testing is the Best Work There Is!

A presentation looking at the enjoyable aspects of testing and what makes it such a great profession. Examples from within Ericsson are used to support this.

Testing the Heathrow Terminal 5 Baggage Handling System

An in depth look at the massive test project that was the Heathrow Terminal 5 Baggage Handling System

Where Testing Creativity Grows

This presentation puts creativity in the testing context and talks about environments that can foster creativity and techniques that may be used in different situations

Ready to Ship

This presentation looks at metrics and how to establish and utilise a set of simple yet powerful KPI's.

Defining the Role - Making It Great Being Special

A look at how within the testing community, there is a need for special people with different professional and personal skills - a fasinating presentation!

One Flew East, One Flew West... Lessons Learned Testing a Travel Website

A case study looking at a major project testing a major companies new travel website

An Exploratory Testers Notebook

This presentation demonstrates more formal approaches to documenting exploratory testing and includes a look at an informal exploratory test session, simple mapping and diagramming techniques.

Focusing Test Efforts While Servicing Large Systems

An in-depth analysis of challenges behind servicing complex software, ideas behind our system of collecting and reporting change related data, implementaton details and some results we achieved with this.

When Testing Stops and Politics Take Over

This presentation looks at real life experiences and shows how a structured project can turn into a race against time and budget to reach one specific goal.

Testing - Beyond The Final Frontier

A presentation that looks at a slightly 'tongue in cheek' account of where we are now ad where are we heading.

Setting Up A Test Centre In A Maintenance Department

This presentation discusses the process whereby a test centre is set up and looks at the aims and challenges encountered.

Test Automation: From Record/Playback to Frameworks

This presentation will look at the different automation code structures and their relative merits. It will also look at test frameworks and review progress in the field.

Defining the Profession

A discussion the overall state of the test profession - the presenter shares his experiences helping to shape and define the profession and shares these along with lessons learnt along the way.

Forensic Software Engineering: Take The Guesswork Out of Testing

A presentation about failure patterns and how to take the uncertainity out of testing.

Investing in the Dream Team

This presentation looks at the real life story of investing in the dream team at CTG and will not talk about complex theories but provide you with no-nonsense practical models that you can apply in your organisation

What Kind of Fish Is A Tester?

A quirky presentation looking at how people are different and how unique skillsets can be used in putting together a test team.

Keeping Your Metrics Message Simple

This presentation looks at how over-detailed reporting leads to misunderstanding and porr decision making by obscuring key facts through looking at messages that test managers wished to convey and how they were actually interpreted.

Working With Model-Based Testing

This presentation shows ways in which you can implement model based testing in your organisation

Managing Global Expansion of Testing

A look at how one division within Mentor Graphics has grown across three continents amd how an iterative development process and has been implemented to achieve twice yearly releases.

Communicating to Decision Makers

A presentation highlighting the importance of effective communication to top level management and how to get your point across

Feedback Focused Process Improvement

A presentation looking at how we could learn from Toyota (lowest defect car maker in the world) - how we can learn from their models and methods that have revolutionised manufacturing and then inspired agile practises in IT.

The Security Testers Toolbox

An overview of free tools that you can use for security testing (web) applications.

Managing Contractual Aspects of Test

This presentation sets out the aspects of a contracts schedule that ensure supplier obligations are documented and met.

A Special Member For The Dreamteam

An overview of the creation of Specialsterne and how they created a special environment for people with Autism to work as testers and how their unique skills are a match for testing

Performance Test Lead!

A in depth look at the similarities between Amrican Football positions and positions within the Performance Test Team

The Open Project & It's Enemies

This speculative presentation seeks to raise questions and discussion on the role of leaders in projects; collaboration, confrontation and cooperation in projects and also the relationship of the dream team to preferred style of leaders. Is it desirable or possible?

Taking Your Team The Iterative Direction

This presentation takes the reader along on a customer experience story where the teams morale is lifted again. It looks at ways to speed up the testing process through working in iterations.

Keyword Driven Test Automation

A look at the recognised technique of Data-Driven Test Automation that has been developed in many different ways.

Jujutsu Testing

Jujutsu is based on the Budo analogy and this presentation looks at how testing and Jujutsu are based on a solid set of basic techniques critical to success.

Use Values In Building A Testing Team

A presentation looking at how value based leadership can be harnessed in testing organisations. Learn how to pick the right people for specific functions within your test team.

Model Based Testing from UML Models

This presentation gives a practical introduction to model based testing, showing how to write models in UML 2.0 for testing purposes.

Making The Most of Test Design

Without effective test design, all other testing efforts are more or less a waste - this presentation looks at how to make the most of test design.

Management by Numbers

This presentation addresses some of the typical people issues that are encountered when utilising metrics and shows how cognitive science and social psychology can play an important role.

Testers Are Doing It For Themselves

This presentation concentrates on how every testing professional can move their career forward through personal investment. Different types of personal investment are looked at, including hints and tips on how to help yourself, your teams adn the testing community!

Software Testing At a Glance - or Two

This presentation aims to give a complete overview of testing which is essential for test managers and senior testers. The poster ' Software Testing at a Glance' is used to accomplish this.

Assessing Data Quality, The Biggest Risk in Town

A look at how testers manage data quality and the risks associated with this. This presentation will look at data quality reference models and data verification models.

Rise and Fall of a Test Organisation

This presentation looks at the rise and fall of several professional independent test organisations as witnessed by the presenter.

The Test Business Team

A discussion on how taking a business-like approach might help test and QA managers to be more influential within their organisation.

Use Community Tools To Improve Team Work

The presenter talks about his experiences of using tools commonly used in open source projects on the internet in an enterprise environment.

Real Life Tested Recipes To Build A Close-Knit Testing Team

A discussion on the different elements of effective test team building

The Software Testing Body of Knowledge

This presentation provides a platform for discussion and debate about the Software Testing Body of Knowledge (BOK). 'What is it?' Who should use it?', 'Does it exist?' and importantly 'Do we need it?'

Why Risk-Based Testing and TPI Fails

Lets be honest, we all learned how not to fail by failing ourselves! This presentation looks at combining Risk Based Testing and TPI.

Effective Testing using Pairwise Techniques

This presentation explains two different approaches to Pairwise testing techniques using examples from real projects for illustration.

Building A Positive Passionate Organisation

One of the key ingredients of a successul and performing testing organisation is a positive and passionate workforce - this presentation looks at how to build such a workforce.

Use of a Weighting Factor To Improve Software Verification

This talk will highlight a case study undertaken at Ericsson for software development and verification projects of the new telecommunication data services.

Taming the Testing Monster

In this presentation, a number of techniques are described and outlined as applied to the incremental development model that has proven to be very effective in tackling certain challenges/

Can Testing & Development be Combined

A look at the effects on testing of multifunctional teams within the presenters organisation. The effect in projects and how to make these teams work!

How to Become a Happy Tester

This presentation shows you that changing your attitude and thinking differently about yourself and others can and will change the situation and most importantly your reactions to it.

Aligning Development and Testing Lifecycles

The key thing to do when producing a testing strategy is to align the testing and development activities - this presentation looks at how this can be done.

A Survey Of Unit Testing Practices

This presentation looks at a survey conducted into unit testing practices in 19 different companies along with an analysis of the results.

Controlling Mindsets As Key To Success in Testing

Testers and programmers live in different worlds - different views of the same product and expectations based on their own, limited view lead to misunderstanding and dissapointment. This talk looks at how to control this!

Center Based Testing Approach: Predictability, Productivity & People

This presentation offers a viewpoint that testing can only be predictable and productive to any meaningful degree when carried out in a controlled environment where the test process is Industrialised i.e. In a Test Center

Testing Hats

This inspirational presentation draws on ideas from the testing industry and outside it. Gain fresh perspectives from wearing somebody else's hat.

Value At Risk: And Model for Quantifying Risk

This presentation focuses on the deriving a model for risk evaluation and risk based testing, based on a simple value at risk model, addressing limitations of the traditional models.

Testing for Accessibility

This presentation will give an insight into the relationship between accessibility and usability for disabled people.

Testing - It's Been Emotional

Derived from personal experiences over 30 years, this will be a mind map based talk from the heart, not a 'death by powerpoint' presentation. A look at various aspects of testing from the presenters experience.

Selling Testing to Management

A look at the importance of been able to clearly outline and manifest the importance of testing to top level management.

Achieving Test Case Effiency by Combining Use Case Scenarios and Orthogonal Arrays

This presentation explores the use of two effective testing techniques - orthogonal arrays and use case scenarios, to design tests that provide a high level of test coverage while minimizing the total number of tests.

We Can't Afford Not To Test

A look at some of the misconceptions and what type of reasons exist to create them that surround testing as a function - 'we need to ship, regardless of what testing say...'

Developing Testers: What We Can Learn from Athletes

This talk describes how an athletic training programme is run and compares that with the way most testers are developed.

IT Trends For The Future

A look at IT trends for the future and how testing fits into this.

Future Opportunities for Testers

An in depth look at what opportunities there are for testers and how to make the most of these opportunities.

Knowing What's Right, Doing What's Wrong

This presentation takes a look at situations where the best way forward is clearly evident but another route is choosen and also how to avoid this pitfall.

A Test Design Poster for Smarter Testing

The presenter outlines their ideas for smarter testing through a specially designed poster detailing the entire process

Open Source Software Test Tools

A look at some of the open source test tools in the marketplace.

Getting The Most Out Of EuroSTAR 2005

A Presentation to show EuroSTAR Conference attendees how to make the best out of their conference attendance through some hints and tips from those that attended EuroSTAR over many years.

Process Improvement at Marks & Spencers

A Case study looking at how Marks & Spencers implement process improvement.

Personal Test Maturity Matrix

The presenter looks at the Personal Test Maturity Matrix and discusses how it can be used to improve individual testers performance.

Risk Based Testing Packaged Software - The PRICES Model

This presentation takes a look at the PRICES model and how it applies to the Risk Based testing of packaged software

Command Driven Testing: A Step Beyond Keyword Driven Testing

A presentation that focuses on Command Driven Testing and its usefulness

Economic Aspects of Software Testing

A presentation that highlights the economic aspects of testing and how they can work in an organisational context.

Techniques For Ensuring Quality Within Outsourced Projects

This presentation looks at how you can ensure quality within outsourced projects and techniques that may be used to reach this point.

Defining Quality With The Help of Your Customers

This presentation looks at the role of the customer in the testing process and how defining their requirements can lead to increased quality.

Making Sense of Metrics

This presentation takes a look at metrics, their role with testing and how you can make sense of the most complicated set of metrics.

Understanding System Requirements

This presentation discussed system requirements and how testers can learn to understand these requirements to ensure better quality.

Back to Basics: Functional & Structural Testing Techniques in Practice

Get back to basics as this presentation look at techniques in practice and discussed the pros and cons of each technique.

What Any Developer Or Tester Should Know Even After Midnight

A thought provoking presentation looking at the software delivery process from both the perspective of the developer and the tester while also highlighting key essentials that both should insist on.

Starting Up & Managing A Test Department - Result Driven Development

A case study looking at the set up of a test department within the presenters organisation and following on from that, the management of the department after it has been set up.

Analysing Defect Data from an Iterative Development Process

A talk highlighting how testers can and perhaps should analyse defect data from an iterative development process.

Agile Inspections for Testability: Test Before the Code is Written

This presentation looks at an approach where testing is conducted even before code has been written.

The V Model, Adding Real Value

This presentation looks at the V Model and details how it can be utilised to deliver real added value.

TMM - Add Value by Impoving Your Test Process

A presentation that takes a look at TMM and explains how it can be used to improve your test process

Experiences of Design Based Testing With TTCN-3

This presentation takes a look at the TTCN-3 technique and the presenter's experiences of using it in Design Based Testing

Testware Architecture

This presentation looks at the testware architecture available in the marketplace and discussed it in detail.

Smarter Selling Of Testing

This is an interactive session looking at how testers can sell the value of testing to various stakeholders

Improving Software By Advanced Data Analysis

This presentation looks at how to improve software as a direct result of using advanced data analysis

Improving Embedded Test Value - ROI is King

This presentation looks at ways to improve embedded test value and focuses on the importance of ROI (return on investment)

Configuration Management Adds Value To Your Test

This presentation looks at how configuration management adds value to the overall test process

Testing In Agile Maintenance Processes

A look at testing in an agile maintenance process - this talk looks at the challenges faced and provides tips for success

Testing Can Be Adaptive

This presentation looks at how testing can be adaptive to different environments and highlights how testing is adaptive.

Toll Collect: A Challenge For Non-Functional Testing

A case study looking at the challenges encountered during a project that utilised non-functional testing.

The Use Case Problem: Time Testers Spoke Out

A discussion looking at what has been phrased the Use Case Problem and explains why testers should speak out against it.

Adding Autism Competencies To Testing

An inspirational presentation looking at how the presenter began to use the competencies of Autistic people for testing.

Software Inspection - A Failure Story

This presentation looks at a project where software inspection failed to work as it should and details what happened and how to get back on track.

Measuring For Testing Skill Development

This presentation looks at how testers can develop themselves through constant self appraisal and looks at means for measuring development.

Performance Testing, Back to Basics

This presentation discusses performance testing and looks at it from the most basic level and how by doing so, it benefits the testing as a whole

Model Based Testing Using UML 2.0

This presentation looks at model based testing using UML 2.0

Comparing Quality To A Medical Illness

This presentation looks at testing from the perspective of a medical illness and looks at the unique similarities of each.

Ultimate Model Based Testing

This talk looks at Model Based Testing in its ultimate form.

Applying TPI - An Unusual Case

This presentation looks at the application of TPI in a particularly unusual project.

Systematic Test Design - A Smarter Strategy

This presentation looks at systematic test design and discussed whether or not, it is a smarter strategy to apply.

Smarter Infrastructural Testing: A Service Orientated Approach

This presentation takes a look at Infrastructural Testing and applying a SOA approach - the advantages and how to implement it.

The Economics of Test Automation

The presenter takes a detailed look at the intricate economics of Test Automation and welcomes discussion and debate.

Component Based Testing

An insightful and detailed look and analysis of component based testing

TPI Automotive - Closing The Software Quality Cap

This presentation looks at TPI as applied to the automotive industry and explains how you can close the 'quality cap'

Optomising Testing With Bayesian Networks

This presentation looks at ways to optimise testing by using bayesian networks.

ITIL & Test Management: Friends or Foe

This presentation looks at whether ITIL and Test Management mix and if they are in fact friends or foes.

Verification Of Critical Telecommunications Systems

A presentation that focuses on the verification of telecommunication systems - a case study from Ericsson

Rightsourcing Software QA and Test To Deliver Business Results

A look at outsourcing/rightsourcing and how it can dliver the desired business results

Exploratory Testing: Revolution or Evolution

This presentation focuses on Exploratory testing and discusses its emergence, is it revolutionary or evolutionary?

Advanced Industry - Academy Learning in Software Testing

A look at research conducted by the presenter on the influence of academy learning on software testing and how the two could compliment one another.

Security Test of (Web) Applications

A presentation that focuses on security testing and more specifically the security testing of web applications.

Measuring ROI: Agony and Ecstacy

This presentation takes a look at different ways of measuring ROI and when it goes right (ecstacy) or wrong (agony)

The Challenge of Test Outsourcing

This talk discussed the chalenges associated with outsourcing testing

How Industrial Testing Can Benefit From Formal Methods

This talk details how industrial testing could benefit from adopting formal approaches

Offshore Testing - Heaven or Hell

This presentation looks at different experiences from outsourcing test projects - both the good and the bad

Operational Excellence Through Efficient Software Testing Metrics

A talk that looks at how organisational excellence can be achieved through efficient software testing metrics.

SLA for Testing - Approach to Quantify Quality

This presentation look at an approach to quantify quality - SLA for Testing

Self Management Of A Career In Testing

A presentation looking at how individuals can manage their own career in testing - the presenter shares experiences and some hints and tips.

Process Improvement Techniques That Deliver Measurable Added Value

A presentation that discussed different process improvement techniques that can ultimately deliver added value.

When Scrap Becomes Product: Showing Added Value With Solved Defects

This talk looks at situations where scrap or disgarded items become the product, how this was accomplished and the added value of solved defects.

Better By Design

A presntation looking at the importance of test desig, the human element and how important test design is to overall success

Human Boundary Conditions

A presentation focusing on the people element of testing and the boundary conditions associated.

Testing Real Time Properties in Large Architectures

This presentation takes a look at testing real time properties in large architectures.

The Man In The Middle

A presentation looking at performance testing efforts and the role of the middle-man

First Structure, Then Tool; But Do Not Overstructure

This presentation looks at the importance of structure during testing but also highlights the need to not over-structure and become too rigid

Alternative Test Tools In Action

A look at alternative test tools available

Setting Up and Managing A Test Lab

This presentation looks at the entire process from start to finish of setting up and managing a test lab.

What Testers Can Learn From Scentific Methods

This presentation explains how test professionals can learn much from looking at scentific methods

Measuring the Effectiveness of a Test

This presentation looks at how best to measure the effectiveness of a test.

How To Break Software Security

This talk looks at methods by which software can be broken

Career And Competence Development Of Test Personnel

This presentation looks at the development of test professionals careers and the competencies that require development in a personal capacity

Communication and Assertiveness

This talk looks at the importance of communication and assertiveness for test professionals

Becoming A 'Trusted Advisor' - How To Present The Testing Message Effectively

This presentation explains how you can become a trusted test advisor and looks at the best ways to present the testing message effectively.

Six Steps Towards Successful Load Testing

This presentation details six steps towards successful load testing

Test Automation: A Developers or Testers Job?

A talk that looks at whether test automation is a developers or a testers job.

Effective Feedback From Quality Tools During Development

A presentation that looks at the importance of effective feedback from quality tools during development

Building Test Automation Frameworks ith Finite State Machines

This talk takes a look at the process of building and implementing test automation frameworks for finite state machines

Automated Testability, The Missing Link in Test Automation

This presentation looks at automated testability as the missing link in test automation

The Testing Maturity Model in the Real World

A look at the test maturity model as applied in the real world

Realising The IB-Group Organisational Test Policy

This presentation takes a look at how the IB groups test policy was realised with the aid of Capgemini

How To Define Efficient Test Goals & Strategy

This presentation looks at the best way to define efficient test goals and strategy

The Relative Attributes of Test Techniques

This presentation takes a look at the relative attributes of different test techniques

Beyond Conformance: Preparing Software for Hostile Environments

This presentation looks at how software is prepared for hostile environments

Automation Tools and Exploratory Testing

This presentation looks at certain automation tools and how they work while engaging in exploratory testing

Assessing Tester Ability - Some Proposed Test Techniques

This presentation looks at test techniques that help to assess tester ability

Risk Mitigation Trees: Review Test Handovers with Stakeholders

This presentation looks at risk mitigation trees and how test handovers with stakeholders are reviewed

Future Analysis: Preventing and Detecting Imminent Software Disasters

This presentation looks at how to prevent and detect imminent software disasters using a technique known as future analysis

What Can Be Done About Software Reliability

This presentation focuses on software reliability and what can be done to improve it.

Planning For Plan-Driven Vs Agile Testing

This presentation looks at how to plan for the plan driven vs agile testing debate

Testing Competence

This presenation focuses on testing competence and how it can be achived and/or improved upon

A Practical Model for Programme Test Management

This presentation takes a look at a practical model for programme test management

Test Set Reduction by Optimising Decision Tables

This presentation discusses test set reduction by optimising decision tables

Testability - Knowing Your Tests

This presentation takes a looks at the importance of knowing your tests.

The Sundering Flood - Tests We Didnt Do

This presentation focuses on those tests that aren't done and the results and consequences of this

The Essence of Requirement Specification

This presentation looks at requirements specification and its very essence

Technical Testing: Bridging The Gap Between Testers and Development

A look at how the gap between testers and developers can be bridged whilst performing technical testing

Effective Testing With Limited Resources

This presentation looks at how to ensure effective testing with limited resources

13 Common Attacks On The QA-Test Manager

This presentation details 13 commons attacks on the QA-Test Manager and how to deal with them

Reusable Testware Through Object Orientation

This presentation looks at reusable testware in the context of object orientation

Integrated System and Test Development - The UML Testing Profile

This presentation takes a look at the UML Testing profile and test development

Integrated Development/Test Project Teams

An insight into the workings of an integrated development/test team.

Breaking Down The Barriers Between Testers and Developers

This presentation looks at ways to break down the barriers between testers and developers

How Requirements and Testing Fit Together

This presentation takes a look at how requirements and testing do fit together

Review UML As Part Of The Project Team

This presentation looks at the process of reviewing UML as part of the project team.

TPI Benchmark

This presentation is an in-depth analysis of the TPI benchmark

Non Functional Testing of Embedded Systems

This presentation takes a look at non functional testing of embedded systems

Agile Development: The Story Of A Story

This presentation looks at an agile project and how it became the story of a story

Helping Developers To Accept Testing

A talk on how developers can be helped to 'eventually' accept testing

Testability Reviews

This presentation focuses on Testability reviews

Becoming A Test Expert

In this presentation, the presenter gives some hints and tips on how to become a test expert

Optimising Testing of Embedded Software

This presentations looks at how to optimise the testing of embedded software

Secrets of Test Driven Development

In this presentation, the presenter shares some secrets of test driven development

Development Manager's View of Testing

This presentation looks at testing through the eyes of a development manager.

Increasing Responsibilities and Economy of Software Inspection

This presentation takes a look at the increasing responsibility of software inspection

What We Knew 10 Years Ago But Still Do Not Do and Why

In the presentation, the presenter looks at things testers knew 10 years ago but still do not do today and explains why this is so.

The Journey to Test Automation Maturity

This presentation looks at the journey towards Test Automation Maturity

Not Testing From Outside the Firewall? It Will Come Back To Haunt You

This presentation looks at testing outside the firewall and its importance

Usability Testing: Recipe for Success

This presentation looks at usability testing and how you can mix up a recipe for success

Q Gates: Structuring the QA Process

This presentation takes a looks at how Q Gates can aid in structuring the QA Process

Test Design - One Successful Way Forward

This presentation focuses on test design and takes a look at a successful way forward

Iterative Test - Make It Work

This presentation looks at iterative tests and how you can make it work for you

Customer Specific Risk Based Tests

This talk looks at risk based tests and how to make it more customer specific

Oh and We Want Some Performance Testing

This presentation looks at the need for performance testing and the increasing demand for it.

Test Managers: Chameleons of the Project World

A look at the function of test managers and a discussion as to whther they are essentially chameleons of the project world.

Another Week Of Testing

This presentation looks at the question - when has enough testing been done?

Designing & Implementing the Toyota Unified (Test) Process

This presentation looks at how the toyota unified process was design and implemented and how the test function was approached.

The Art of Managing Fixed Price/Date/Quality Test Project

This presentation takes a look at the art of managing test projects with a fixed price and deadline

The Complexities of Performance Testing

This talk focuses on the complexities involved whilst engaging in performance testing

The Double Backslash Model (\\ Model)

This presentation looks at the double backslash model (\\ model)

The Factory: A Success Story Over 3 Phases

This presentation looks at a success story entitled 'The Factory' - an interesting case study

Ghostbusters: Safety Testing

This presentation looks at safety testing from the perspective of a 'ghostbuster'

Building a Test Organisation, The Long and Winding Road

This presentation looks at the long process associated with setting up and building a test organisation within a company

Test Manager As A Service Manager

This presentation looks at whether the role of a test manager is interchangable with that of a service manager

Safe Security Testing - Avoiding the Pitfalls

This presentation looks at security testing and how to achieve safe security testing and avoid the pitfalls along the way

Testing a Key Public Infrastructure

This presentation takes a look at the testing undertaken on key public infrastructure

Scripted Verus Exploratory Testing

This presentation takes a look at scripted verus exploratory testing - the advantages and disadvantges of both

Testers Rights: What Test Should Demand from Others, and Why?

This talks discusses testers rights and what they should be demanding of others and why!

The Accidental Project Manager, QA to the Rescue

This presentation look at the role of the 'accidental' project manager and how QA can assist

Test Process Improvement - An Empirical Study

This presentation look a study conducted on TPI

Be A Better Tester, Be A Beta Tester

This talk discusses how to become a better tester by becoming a 'beta tester'

Solid As A Rock

This presentation takes a look at the importance of a solid presence in a project

Automated Test Ability: A Prerequisite for Successful Test Automation

This talk looks test automation and the necessary conditions required for successful test automation

Test Improvement Success at Philips Medical Systems

A look at test improvement success at Philips Medical Systems

Banking on Success - Implementing Test Management in ABN AMRO

A presentation that discussed how test management was implemented at ABN AMRO

10 Practical Rules for Change Management

This presentation outlines 10 practical rules for change management

Process Improvement - It's Not Rocket Science

A look at process improvement and how it is not rocket science

The Agile Way to Success

This presentation looks at how agile testing can lead to success

Building on Real Success

This presentation looks at how to build further on real success

Improve Your Estimates by Using Historical Data

This presentation explains how you could improve your estimates by using historical data

Exploratory Testing from a Geological Perspective

This presentation takes a look at exploratory testing from a geological perspective

What is Success for the Tester?

This talk looks at what constitutes success to a tester

Effective People Skills for Testers and Developers

This presentation looks at effective people skills for both testers and developers

How CMMI Contributes to The Testing of Software

A look at how CMMI Contributes to the testing part of the project

Use of Inspection as a Risk Mitigation Tool

This presentation looks at the use of inspection as a risk mitigation tool during software testing

People Issues In Successful Testing Projects

A talk that looks at the importance of people issues in successful testing projects

Improving Testing In A Small Organisation

This presentation speaks about how testing can be improved within a small organisation

Successful Test Evaluation in Concurrent Systems

This talk looks at successful test evaluation in concurrent systems

Building Success: Beyond The Obvious

This presentation takes a look at building on success and perhaps looking at some not too obvious means of accomplishing this.

Testing Solutions for Datawarehousing

This presentation focuses on testing solutions for data warehousing

Higher Efficiency by Integrated Test Design & Automation

This presentation looks at hoe higher efficiency can be achieved through integrated test design and automation

Testers Introduction to Agile Software Development

This presentation aims to introduce testers to agile software development

KISS with Metrics and ROI - 12 Months On

This presentation look at the situation with KISS and Metrics 12 months on

Why Not to Automate Testing?

This presentation discusses test automation and test driven development and when not to automate

Influencing Management with Project Intelligence (PI)

This presentation looks at how management can be influenced by project intelligence

Automatic Extraction of Test Cases from a Semiformal Specification

This presentation looks at the extraction of test cases from a semiformal specification

Developer Testing with XP

This presentation focuses on developer testing with XP

Testing Improvements - Measuring the Benefits

This presentation looks at how the benefits can be measured as a direct result of testing improvements

Statistical Usage Testing Using the MaTeLo Tool

This presentation focus on the test tool, MaTeLo

Foundations for Successful Testing

The presenter looks at the vital foundations for successful software testing

The Interplay Between Model Coverage and Code Coverage

This presentation looks at the interplay between code coverage and model coverage

A Way of Making Developers Tests More Successful

This presentation looks at a way of making developers tests more successful

Testers Are Doing It For Themselves

This presentation looks at how testers can do it for themselves

Testing Daily Builds in an Iterative Development Process

This talk looks at how tests can be conducted on daily builds in an iterative development process

The Embedded Internet - Towards 100 Billion Devices

This presentation looks at the embedded internet and the move towards 100 billion devices

Software Testing Requirements in Safety Related Standards

This presentation looks at testing requirements in safety related matters

Can Anybody Work In A Test Team

This presentation discusses whether anybody can become a member of a test team

The Importance Of Agreed Software Quality Metrics

This presentation looks at the importance of agreed software testing metrics

State of the Art Automation

This presentation looks at the tools used for state of the art test automation

Successful Test Strategies

This talk looks at examples of successful test strategies

SPICEing Your Software Standards - A Tasteful Approach

This presentation takes a look at SPICE and how it can be applied to software standards

Recruiting & Retaining the Right Test Personnel

This talk looks at the recruitment process for testers and how to retain the right test personnel

Traditional Coverage Metrics: How Meaningful Are They?

This presentation takes a look at whether traditional coverage metrics are actually meaningful any longer

Considerations in Automatic Tests Development

This presentation takes a look at considerations in automatic tests development

I Don't Need a Test Strategy

This presentations looks at whether a test strategy is always needed and looks at the occasions where 'I Don't Need A Test Strategy'

Non Functional Testing Standards Workshop

This workshop looks specifically at non functional testing standards

Managing the Learning Curve of Software Testers

This talks looks at how the learning curve for software testers can be managed

Release Metrics: When to Stop Testing with a Clear Conscience

This presentation looks at release metrics and enough testing is enough

Application Fields for Evolutionary Testing

This presentation looks specifically at application fields for Evolutionary testing

Testing Beyong Your IQ

This talk looks at testing beyond your IQ

Emotional Intelligence As The Key To Software Quality

This talk looks at emotional intelligence as the key to software quality

Building Internal Certification Schemes for Testers

This presentation looks at how internal certification schemes for testers can be implemented

Development & Validation of a Metric Based Test Maturity Model (1)

This presentation takes a look at the development and validation of a Metric Based test maturity model

AGEDIS-Research into Automated Generation & Execution

This presentation looks at research into automated generation and execution

Theory and Practice in TPI

This talk looks at the theory behind TPI and also TPI in practice

Performance Testing "Step on It"

This presentation focuses on performance testing and how to accelerate towards it

Delivering Education in Software Testing: Challenges & Solutions

This presentation looks at how education on software testing can be delievered and the challeneges & solutions to this

The Role of Metrics in Testing Process Improvement

This presentation looks at the role of metrics in TPI

Test Tools, What Exists and What to Select

This presentation looks at what tools exist in the marketplace and which you should select

Managing a Testing Improvement Programme - If Only I'd Known

This presentation looks at the setting up of a test improvement programme by the presenter and what he wishes he had of known in advance

Testing in Quick Time - Some Case Studys

This presentation takes a look at some case studys focusing on testing in quick time

E-Commerce: The Enemy Within'

Thi presentation looks at the enemy for testers within E-Commerce

System Testing Process in Iterative Environment

This presentation looks at systems testing in an iterative environment

Clearing the Testing Minefield

The presenter looks at how to clear the testing minefield

Build It Fast & Build It Right

The presenter looks at how to actually build it fast but also build it right

Pain Vs Gain Testing, The Impact of Web Sites

This presentation looks at the impact of web sites on testing as a profession

Testing a Chain of Applications

This presentation looks at testing a chain of applications

Implementing the Theory of Constraints

This presentation looks at the implementation of the theory of constraints

No Silver Bullets but 20 Golden Rules

This presentation explains that there are no silver bullets but rather a set of 20 rules

Risk & Benefits in Monolithic & Iterative Life-Cycles

This presentation takes a look at the risks and benefits in Monolithic and Iterative lifecycles

Failure Is Not An Option

This presentation focuses on the internet and looks at how failure is not an option

Experiences From End to End Business Integration Testing

This presentation looks at experiences from end to end business integration testing

Improving Developer's Tests

This presentation looks at how developers tests can be improved upon

Sharing Knowledge with Test Patterns

This presentation looks at how to share knowledge with Test Patterns

Iterative Development - Don't Forget the Testers

This presentation takes a look at iterative development and why it is so important to not forget the testers

Structered Internet Performance Testing

This presentation takes a look at structered internet performance testing

Prediction of Software Failures Based on Systematic Testing

This presentation looks at software failures that were based on systematic testing or Dot.Bomb? A Dress Rehearsal Strategy

This presentation looks at whether alot of internet based testing is '' or 'dot.bomb'

Pitfalls in Euro Testing

This presentation talks about the pitfalls involved in Euro Testing

End to End Testing, As Little as Possible

This presentation looks at end to end testing and why the presenter tries to engage in as little as possible

Management of Test Cases Using Database Concepts

This talk explains how test cases can be managed using database concepts

Usability Testing - Starting with Satisfied Customers

This presentation takes a look at usability testing and how it possible to start off with satisfied customers

The Troubled Project: Best Practice From Theory to Reality

This presentation looks at an actual troubled project and how best practice can be implemented from theory to actual reality

Time Management Control in a Validation Project: Why is it so Hard?

This presentation takes a look at why time management is so difficult during validation projects

eXtreme Programming: The Role of Inspections & Reviews

This presentation focuses on eXtreme Programming and the role of inspections and reviews

Track Testing

This presentation looks at the specilist technique of track testing

Testing Broadband Internet at a Large Telecom Operator

This talk looks at a case study where the presenter was invovled in the testing of  broadband internet at a large telecom operator

Testing has Become a Bottleneck in Software Development

This presentation takes a look at whether testing has become a bottleneck in software development

Did Your Quality Initative Fail Again

This presentation focuses on quality initatives and whybthey sometimes do not work

How to Achieve Maintainability, Manageability & Traceability

This presentation looks at how to achieve Maintenance, Manageability and Traceability

Structered Testing Methodology for the Embedded System

This presentation takes a look at structered testing methodologies for the Embedded Systems

Experiences of Test Driven Development

This presentation takes a look at the presenters experiences of test driven development

Its Just Common Sense

This presentation looks at a common sense approach to a project

Quality Assurance of 'Handed On Software'

This presentation looked at QA of handed on software

Using Risk Analysis to Priortise Your Testing

This presentation looks at the use of risk analysis to prioritise your testing

Risk - Is This the Centre of Our Universe

This presentation takes a look at risk and discusses if it is the centre of a testers universe

Towards a More Mature Test Process

This presentation looks at moving towards a more mature test process

From Art of Software Testing to Leadership

This presentation looks at the art of software testing and how it can moves towards effective leadership

Emerging Techniques in Testing Embedded Systems

This presentation takes a look at emerging techniques in testing embedded systems

How to Set Up & Operate A Usability Testing Lab

This presentation looks at the process of setting up and operating a usability testing lab

Testing Challenges of Incremental Component Based Development

This presentation looks at the challenges of incremental component based development

Around The Test Management World in 180 Days

A novel presentation looking at the test management world

A Quantative Approach to Test Schedule Control

This presentation takes a look at a quantative test schedule control

Using Earned Value to Track Software Testing Projects

This presentation looks at how using earned value to track software testing projects can have its advantages

The Seven Deadly Sins of Test Management

This presentation outlines the seven deadly sins of test management and how you can prevent them

Adventures in Session Based Testing

This presentation takes a look at adventures in session-based testing

Information Security and Testing

This presentation looks at information security and its realationship with testing

Enterprise Wide Testware Architecture

This presentation takes a look at enterprise wide Testware Architecture

Cost & Quality Effective Management of your Test Environments

This presentation takes a look at the quality effective management of test environments

Testing Iterative Incremental Development, Sticking to the Principles

This presentation takes a look at testing iterative incremental development projects

Testing as A Driver for Development Changes

This presentation looks at testing as a driver for development changes

A Day in the Life of a Test Manager

This presentation looks at a day in the life of a test manager

How To Justify the Cost of Testing to Business Decision Makers

This presentation looks at how to justify the cost of testing to key decision makers

Managing Integration Testing in the Large - The Cluster Approach

This presentation takes a look at the cluster approach and managing integration testing

Challenges in Testing Real-Time Systems

This presentation looks at the challeneges in testing real-time systems

Real Life Management of Complex Testing Environments

This presentation takes a look at the real life management of complex testing enxironments

Structured Testing in DSDM Projects

This presentation takes a look at structured testing in DSDM Projects

Testing In The Inital Project Phases

This presentation takes a look at the testing function in the inital project phases

If We Could Do It Over Again, What Would We Do Differently

This presentation looks at what we might have done differently is we had the chance

Increasing the Value of Every Person On Your Team

This presentation takes a look at how you can increase the value of every person on your test team

What is the Value of Testing & How Can we Increase It?

This presentation takes a look at the value of testing and looks at how we can increase it

Four Quantifiable Ways Testing Adds Value

This presentation looks at four quantifiable ways testing can add value

Quantifying Test Value: Some Examples and a Case Study

This presentation looks at quantifying test value and looks at a case study illustrating this

The ABC of e-Testing

This presentation takes a look at the ABC of e-testing

E-Testing: Focus on User Perception

This presentation takes a look at e-testing and how a focus on user perception can be beneficial

E-Testing the Airline

This presentation looks at the e-testing of an airline

Web Testing - Re-Inventing the Wheel

This presentation takes a look at web testing and the challenges it has brought to testing in a totally new environment

Get It Right First Time dot com

This presentation discusses how to get web testing to work first time

Design and Replay Exists and It Works

This presentation focuses on design and replay and how to make it work properly

Automated Testing Environment for SIM Application Toolkit

This presentation looks at the automated test environment for SIM Application Toolkit

A Complete Guide to Evaluating Testing Tools

This presentation aims to show a complete guide to evaluating testing tools.

Going OO - A Model For Test Process Transition

This talk looks at going OO and a model that the presenter used for test process transition

Testing: A Heretic's View

This presentation looks at the testing from a heretics perspective

OAT The Cinderella of the Lifecycle

This presentation looks at OAT and how it is the Cinderella of the software lifecycle

High Speed Testing Cycles

This presentation looks at high speed testing cycles

Confessions of an Integration Tester

This presentation looks at the role of the Integration tester and focuses on their confessions from experience

Creating Requirements from Test Specifications

This presentation looks at the process of creating requirements from test specifications.

Risk Based Strategy

This presentation focuses on risk based testing strategy

The Age of Innovation: A Challenge for Testers

This presentation looks at the age of innovation and the challenges it poses for testing professionals

Risk: The New Language of e-Business Testing

This presentation looks at risk and how it has become the new language of e-business testing

How to Break Software

This presentation looks at how to break software (with examples)

The Three Holy Grails of Test Development

This presentations details the three holy grails of test development

Testing In Internet Time

This presentation looks at testing in internet time

e-Testing: What e-Xpertise Do You Need?

This presentation focuses on e-testing and what skills and expertise are necessary for success

Test Environment Management

This presentation looks at test environment management in detail

Testing a Distributed Internet System - A Case Study

This presentation presents a case study of an actual project where a distributed internet system was tested

Teaching Testing, Testing Teaching

This presentation looks at how testing can be taught and how testing can actually teach

Investors in Testing People

This presentation looks at the role of investors in test people

Use Case Driven Architecture Centric Inspection for the Unified Process

This presentation focuses on the architectural inspection for the unified process

Testing a UML System

This presentation takes a look at the process behind testing a UML System.

Benefits from Automated Testing of the Business Object - Case Study

This presentation looks at the benefits of automated testing at the business object

Efficient Mobile Acceptance Testing

This presentation takes a look at efficient mobile acceptance testing and how it can be accomplished

Managing Test Automation

This presentation looks at how test automation can be managed

Software Testing Standards: Do They Know What They're Talking About?

This talk looks at software testing standards and do people really know what they are talking about in relation to these standards

Test Case Design by Means of the CTE XL

This presentation takes a look at test case design by means of the CTE XL

Test and Decision Theory

This presentation takes a look at test and decision theory

Structered Testing for Embedded Systems

This presentation focuses on structured testing for embedded systems

Applying Test Theory

This presentation looks at ways to apply test theory

How Safe is Your Software

This presentations aims to make people really think about the question - how safe is your software?

Internet Performance Solutions

This presentation looks at internet performance solutions

Common Pitfalls of Test Automation

This presentation takes a look at the more common pitfalls of test automation and how to avoid them

Delivering a Data Driven Solution - A Case Study

This presentation presents a case study on the delivery of a Data Driven Solution

Some Conditions for Component Based Software Integration Testing

This presentation takes a look at the conditions necessary for component based software integration testing

Graphs for Measure and Follow Up

This presentation presents grpahs used for measurement and follow up

The Testability Team

This presentation takes an in depth look at the testability team

Smarter Testing Earlier - Testing in Internet Time

This presentation takes a look at a case study where smarter testing was implemented earlier than usual and the benefits of doing so

Test Effort Estimation with Test Point Analysis

This presentation looks at test effort estimation with test point analysis

Development Lifecycles for Websites

This presentation looks at development lifecycles for websites

E-Risk and E-Benefit. The E-Conomics of Software Testing

This presentation takes a look at the economics of software testing from an e-testing perspective

Adding Value Through Outsourcing Testing Related Risk

This presentation takes a look at how added value can be achieved through the outsourcing of testing related risk

Test Monkeys - The New Members of Your Team

This presentation looks at new members of the test team - Test Monkeys!

TPI Made Easy(er)

This presentation looks at how TPI can be made easy or at least easier

Testing WebSphere Voice Server

This presentation looks at experiences and lessons learnt from testing the websphere voice server

Think Design, Improve Testability

This presentation looks at how by thinking design you can improve testability

Myths and Legends of Testing

This presentations looks at some of the common myths and legends associated with software testing

Test Management Tools: What Can They Do For You?

This presentation looks at an array of test management tools and shows what they can do for you

Test Assessments based on TPI

This presentation looks at test assessments based on TPI

If It Wasn't for The Users

This presentation looks at the scenario - what if it wasnt for the users?

Upgrade Your Test Process: An Approach That Really Works

This presentations looks at an approach that actually upgrades their test process

Extreme Programming - What We Should Learn From It

This presentation takes a look at extreme programming and what testers should be learning from it.

Measuring for Success

This presentation looks at how success can be achieved and then measured

Performance Testing: The Right Tool

This presentation takes a look at performance testing and how to select the right tool for it

TPI Initiating SPI

This presentation looks at TPI and how TPI can be initiated with SPI

Developer Testing To Reduce TTM on Sony-Ericsson Smartphones

This presentation takes a look at a case stidy where developer testing was used to ruduce TTM on a Sony Ericsson device

Testing to Die For

This presentation compares testing to a samurai way of life

Adding Value by Static Testing

This presentation looks at how added value can be achieved through static testing

Experiences of TPI Using TIM

This presentation takes a look at experiences of using TPI with TIM

Common Web-Based Bottlenecks - Isolation and Identification

This presentation focuses on web-based bottlenecks and more specifically how they can be isolated and then identified.

Requirements: Adding Value By Testing Requirements

This presentation takes a look at how added value can be added through test requirements

Risk Based Testing & Metrics: Experiences at ABN Amro Bank

This presentation presents a case study from ABN Amro bank where Risk Based Testing and Metrics were used

Get Your Message Across: Reporting for Maximum Impact

This presentation looks at how testers can get their message across for maximum impact

Risk Based Testing: A Common Language for Project Stakeholders

This presentation takes a look at how risk based testing can be a common language for project stakeholders

Get an Organisation Test Wise

This presentation looks at how an organisation can become test wise

Stetsons and Testers - A Practical Guide To Recruiting Testers

This presentation explains a practical guide to recruiting testers

Quantifying the Benefits of Investing in Test

This presentation looks at how the benefits of investing in test can be quantified

KISS with Metrics

This presentation takes a look at KISS and how it can be used with test metrics

A Test Career, Especially When Things Look Bad

This presentation takes a look at the test career and specifically when thing looks bad

Changing Testing At Legal & General

This presentation takes a look at how testing has chaged at Legal & General

Mind Mapping 101 for Testers

This presentation takes a look at the advantages of mindmapping for test professionals

The Benefits of Test Automation in End to End Testing of Mobile Testing

This presentation focuses on the benefits of test automation in end to end testing of mobile networks

Testing In The Dark

This presentation takes a look at testing in the blind or testing in the dark

Improving the Testing Process to Secure Quality

This presentation looks at how to improve the testing process to secure quality

Quality and Test Improvements for a Large 00 Orientated Software System

This presentation looks at quality and test improvements within a large 00 Orientated company

Improvements Through Configuration Management & Test for a Testpath Generator Tool

This presentation takes a look at improvements through configuration management and the use of a testpath generator tool in doing so

Contradictions within an Evolving Inspection Process

This presentation takes a look at contradictions within an evolving inspection process

Reviewing Software Artifacts for Testability

This presentation takes a look at reviewing software artifacts for testability

Problems, Pitfalls and Prospects for 00 Code Reviews

This presentation takes a detailed look at the problems, pitfalls and prospects associated with 00 code reviews

Measuring the Efficacy of Introducing a Systematic Tool Based Testing Process

This presentation takes a look at how the efficacy of introducing a systematic tool based testing process can be measured

Top 10 Automation Problems

This presentation focuses on the top 10 automation problems and how they can be solved or avoided

A Framework for Measurement in Software Testing

This presentation takes a look at a framework for measurement within software testing

Asynchronous Load & Performance Testing of Java

This presentation takes a look at Load and Performance Testing of Java

Quantified Risk Assessment and Test Support by Automated Fault Tree Generation

This presentation takes a look at quantified risk assessment and test support by automated fault tree generation

Automatic Testing with Formal Methods

This presentation takes a look at automatic testing with formal methods

The Kiss of Life - Software Testing gets a Blood Transfusion

This presentation takes a look at how software testing can get a kiss of life

Testing Temporal Behaviour of Real Time Tasks Using Extended Evolutionary Algorithms

This presentation takes a look at testing temporal behaviour of real time tasks using extended evolutionary algorithms

Testing WWW

This presentation focuses on the testing of the world wide web

Evaluation for Software Testing: Project EXOTEST

This presentation takes a look at evaluation for Software Testing

Usage Testing: Expanding the Ability of Testing

This presentation takes a look at usage testing and how it can be used to expand the ability of testing

A User Acceptance Test Laboratory

This presentation takes a look at an actual user acceptance test laboratory in action

Joint Application Testing

This presentation focuses on an approach known as joint application testing

Methodology for Testing Software Implementations in Security Servers

This presentation takes a look at the methodology for testing software implementations in security servers

Testing, Complexity, Diagnosis and Repetitive Failure

This presentation takes a look at the complexity of testing, diagnosis and repetitive failure

The New Frontier... Third Generation Software Testing Automation

This presentation takes a look at third generation software test automation, the new frontier...

Testing Methodology of Highly Complex Systems

This presentation takes a look at the testing methodology of highly complex systems

The Costs of Defects from the Buyers Perspective: Project DOLPHIN

This presentation focuses on the costs of defects from a buyers perspective

Software Test Improvements in Small Organisations: Project VISTA

This presentation takes a look at how software test improvements can be implemented in small oragnisations - the presenter uses project VISTA as an example

Generation of Automated Test Programme Using System Models

This presentation takes a look at the generation of automated test programmes using system models

Executing Dynamic, Self Determining, Test Cases

This presentation takes a look at executing dynamic, self determining test cases

Managing High Quality and Responsive Test Environments

This presentation takes a look at how high quality and responsive test environments can be managed

Customer Delivery Test: Improved Test/V&V in the Manufacturing and Oil Industry

This presentation takes a look at improved testing in the manufacturing and oil industries

The Use of Quality Modelling for Identifying Test Objectives

This presentation takes a look at the use of quality modelling for identifying test objectives

A Case Study on Improving the Test Design Process

This presentation looks at a case study on how a test design process was improved

The Quest for Quality Test Resources

This presentation focuses on the quest for quality test resources

Focused Integration Testing in a Large System: A Case Study

This presentation takes a look at a case study where integration testing was used in a large system

Migration from C++ to Java - Problems and Solutions

This presentation takes a look at the migration from C++ to Java and the problems encountered along with solutions to these problems

Choosing and Managing the IDEAL TEST TEAM

This presentation looks at how you can select and manage the ideal test team

Digital TV Testing - Zero Tolerance

This presentation takes a look at case study where digital TV was tested and how Zero Tolerance was applied

Test Software to FDA Requirements

This presentation looks at how to test software to FDA Requirments

Risk Based Testing and Metrics

This presentation takes a look at risk based testing and metrics.

What is NOT Working? What to Do?

This presentation takes a look at what is not workling and what to do in these circumstances

Goals, Risks and Testing: Managing Projects Against a Fixed Deadline

This presentation takes a look at the goals, risks and testing associated with working to a fixed deadline

Zen and the Art of Object Oriented Risk Management: Does Anything Work Properly Now?

This presentation focuses on risk management and how Zen is involved

Testing of SAP Implementations

This presentation takes a look at the testing of SAP Implementations

Test Case Selection for Functional Testing

This presentation takes a look at the process for selecting test cases for functional testing

Introducing Exploratory Testing to Save the Project

In this presentation, Johan will present his experiences from introducing an exploratory testing approach into a highly scripted organisation.

Automatic GUI Test with Ruby and Watir

Testing of internet apllications using ajax in an agile development environment requires a good regression testing part.

Prioritising Tests? Use Your Gut Instinct

Testing efforts have always been limited by time and resource constraints. If the development schedule runs over, scheduled testing time may be cut. Therefore, itis important to have tests prioritised so the most important ones are run first.

Play to Learn - Learn to Play

Sometimes, explaining test concepts and test work to people, who have none or very little practical experience in software development in general and software testing in particular, is just too difficult.

Trinity Testing: A New Way of Working

As an industry we need more effective ways to test software, if only to cope with the "do more with less" mantra.

Agile Projects with Open Source Tools

When using agile methods you not only need to change the behaviour of each individual, you also need to re-think your way of doing QA.

Collaboration not Competition

Testing and Test Management is a business that is, by its very nature competitive. We are reluctant to to exchange ideas, information and strategies all in the name of 'confidentiality'

A Visual Approach to Risk-Based Integration Testing

The objective of risk based testing and misconceptions of them by project stakeholders and testing teams can sometimes cause confusion and division. This presentation highlights a possible solution.

Stay Agile with Model-Based Testing

In this presentation, we will explain how we started to use Model-Based Testing in an Agile Development project and share our experiences.

Low-Budget Tooling: Excel-ent?

Professional sofware testers need tools to perform their tasks efficiently. In many cases management decides not to buy a tool as the cost seems to high. This presentation will present a set of some surprisingly productive approaches to get along without commercial solutions.

If Only we Could Make Them Listen!

In the real world of testing today, software testers are expected to provide the information needed for project sponsors and managers to make go live decisions. Given this a key par ofour job, why therfore do we often get it do wrong, or are not listened to?

Exploitation Testing, for Testing SLAs

This presentation will give an inside into IT Service management and will give a practical approach for translating SLA items into test specifications.

Agile - Common Sense with a New Name Tag?

Agile development and testing has qualified itself as a buzzword of our times and is the defualt way of working when it comes to development projects.

Success with Automated Regression Test

This presentation is about achieving success with automated regression test.

Serving two Masters: Requirements and Risk

This presentation focuses on te differences in interests of a project manager versus the interests of a business executive during software testing.

Burning Issues of the Day

In this presentation Michael talks about issues that are relevant to testers at the conference.

What to Automate and What not to Automate

In this session an overview of the choices and resons for doing automation are discussed.

Is "Agile" Distracting You?

Jonathon will talk about the popular distractions from creating value, and how to avoid them.

Performance Testing Effort: Estimation or Guesstimation?

This presentation provides the delegates with a platform to discuss and debate about Performance Testing Effort in the software testing industry.

How Exploratory Testing Helps get Structured Testing Started

This talk will help you bring uncontrolled projects under control using the example of the speakers own team.

Incrementing Scenario Testing: Beyond Exploratory Testing

IST expands the ideas of Exploratory Testing by automating the creation of the test room.

Measuring and Managing the End Game of a Software Project

How do you know when a project is ready to ship? Learn how to estimate, predict and mange your software project as it gets closer to its release date.

Outsourcing Partnership - Shared Perspectives

This is a presentation based around my experiences of creating and managing an external testing relationship.

Test Process Improvement on a Shoestring

Find out how to select and rank the most effective and appropriate measures for cos reduction in your situation.

Successful Introduction of a Practical Test Strategy

What to do if your testing is fairly good, but there's still something missing?

Risk-Based Testing - Details of our Success

This presentation describes how we have implemented RBT in a system test organisation in the product industry.

Effective Test Automation a la Carte

The advanced keyword-driven approach to automated testing does not require programming skills from testers.

Spend Wisely - Test Well

This workshop will provide experienced test managers with powerful ammunition to dispel prevailing myths about the bottom line impact of testing.

Help! We have a QA Problem!

This is about a real case of too many developers feeding too few testers, causing a testing backlog of half a year.

The Power of Risk

This presentation starts where all other presentations on risk based testing stop.

A Sneaky Way to Introduce More Automated Testing

Have you established test automation or are you planning to do so?

Regression Testing in a Migration Project: Challenge or Nightmare

In this presentation the speaker tells the audience which challenges he faced as test coordinator.

Software Metrics - So Simple, Yet So Dangerous

Discover ways of using metrics in 'right way' and how to deal with harmful 'side effects' of metrics in this presentaiton.

Effective Bug Management - Challenges and Best Practices

In this talk, Michael shres the experience collected over many years of involvement in bug management activities.

Many can Quarrel, Fewer can Argue

This presentation is a valuable resource for everyone who wants to improve test related communication.

Automated Testing for the ATM Channel

This presentation is a case study covering the development of an automated QA system for an ATM service to underpin an agile life cycle.

SOA: What's in it for Testers?

In this presentation you will hear abot the risks which need to be addressed by testing when SOA is used.

What next for MBT? Implementing with Tools

This presentation discusses a selection of tools in relation to MBT.

Don't Shoot the Messenger!

This session is most important for people who are keen to learn new techniques to improve their communication skills.

Software Test Automation Success

The implementation of STA is notoriously challenging and seldom lives up to expectations.

Real Exploratory Testing, Now with a SOA Twist

The use of ET is explained in this presentation for SOA projects.

Experiences Working with MBT an Qtronic

This presentation covers requirements on and possibilties for test organisation considering introducing MBT.

Using Real-World Agile Practices on Your Testing Project

This presentation reviews a survey of 25+ real world agile projects and highlights a number or successful agile practiced that you can use in your own agile testing projects.

Prescriptive or Exploratory Testing: Which is More Effective?

In this talk the results of an industry-based experiment are presented, comparing the usability and defect detection effetiveness of EP, BVA and ST to exploratory testing.

Executable Requirements with Behaviour-Driven Development and Cucumber

This presentation will show you how to set up Cucumber and demonstrates how to write and execute requirements with Cucumber.

ISO 29119: The New International Software Testing Standard (1)

This presentation describes progress on the development of ISO 29119 and the challenges with creating a generic testing standard that is applicable to all organisations and all types of projects.

A Lucky Shot at Agile?

In this presentation Zeger describes life as a tester in a team of agile rookies.

Test Data Management - The Next Hype?

Test Data has until recently been the forgotton component in software development and testing, even though developers and testers often struggle with their test data.

Free Testing Tools, The Market Scanned

This presentation presents the results from several years of studying the test tol market, with the strong emphasis on an analysis of the usage of free testing tools.

The Ethics Debate

This workship is a hosted 'House of Commons' debate, derived from a popular Dutch TV show and on the topic of 'Ethics within the Testing Profession.'

Top Ten Quality Tips for Agile

This presentation will demonstrate how common problems can be prevented using ten practical, real life tips that the participants can take back to the workplace and implement.

Modelling Scenarios with a Framework Based on Data

Scenarios representing realistic business sequences are important tolls for finding problems that matter to stakeholders.

Empowering Open-Source Testing Frameworks

In this presentation we dicuss how the combination of open-source and commercial products can increase the user-acceptance of the overall product, increase its capabilities and protect the customer's dependancy on a commercial vendor.

Bring Requirements to Life with a Paper SIT

In this presentation the speakers will explain to you why a SIT in a SOA environment is so difficult and why that can result in a delay in the software delivery.

Fuzzing for Software Testing and Quality Assurance

Fuzzing is a proactive method for discovering zero-day security flaws in software.

A Test Service Centre - In Reality

Why don't we get better even though all of us try our best? The solution is not to work harder; it's to work smarter.

Program Test Management: A Survival Kit

This presentation will illustrate effective techniques for successful Program Test Management.

The Supertesters - A Slightly True Story

This is a theatre performance where 'The Supsertesters' mix serious test issues and common prejudices with laughs

More and Better 'Test Ideas'

The centre of the testing universe is for me the test ideas that can be documented or generated in the mind of a tester as the testing evolves.

Evolution of New Feature Verification in 3G Networks

This presentation will provide a whistle-stop tour along a timeline from 2004 to today, dealing with challenges encountered in verification of new features in 3rd generation Mobile Telephone Networks within Ericsson, and how these challenegs were overcome.

Adverse Effects of Distributed Development on Product Quality

This presentation reports on a large-scale study including 22 distributed projects in various product domains, in which product quality problems were analysed.

Keynote 1: Today's Testing Innovations

As a consultant, Lee Copeland has spoken with thousands of software testers in hundreds of different organisations.

Changing How You Manage & Communicate Change

People often ask why senior managers are so poor at implementing change.

Keynote 3: Agile and Process Maturity - Of Course They Mix!

Will process maturity or agility be the future of software development and test?

Keynote 4: Moving to an Agile Environment: What Went Right, What Went Wrong

Ray Arell, Intel, USA is a Senior Engineering Manager and Agilist at Intel. This presentation focuses on what went wrong and why and the effect it had on his team when Ray & his team decided to go Agile!

Pursuing Quality & Why You Will Never Catch It


Pursuing quality is a lofty goal, and a good theme for this conference. But just because you are bent on pursuing it, doesn't mean that you will necessarily achieve it, for a number of reasons:

- Quality of software (at any realistic scale) is not achievable by any one person, be they a developer, tester or manager

- Testing cannot instil quality into a software product, it can only indicate or measure what quality is already there

- because testing is infinite, it can never be finished, so how can you know about the quality of testing?

- But it can still be worthwhile to go after the unachievable, because you may well achieve more than you would have done otherwise. But how do you know that you are moving towards quality? We will explore some things that don't work, and some things that do.

Agile on Huge Banking Mainframe Legacy Systems

In this presentation I will go through my experiences of going agile, when working with a huge mainframe legacy system where most of the development is done using PL/1 or Cobol.
I will present our main challenges including poor testability, poor maintainability and limited test automation tool support and how we dealt with these challenges. I will show how an agile mindset, good design custom and innovative test tool usage help us accomplish our goals. I will demonstrate our automated unit test setup and present our system test corporation with an offshore test centre in Bangalore. Finally I will discuss whether we managed to become agile or we just made a huge improvement in our development process and in our test process in particular.


Finding Quality - Having a Work-Life Balance


From my own experience , I will share with the audience the tools that helped me balance my work with my personal life and helped me gain some perspective on what I want to be involved in after falling ill with Stress. I will touch on some of the warning signs, that I did not pay much attention to, before I had to stop working for a while. I will tell, how expectations - also from myself guided my choices.

If I can influence one person to take his or her life up for revision - before he or she ends up in the same situation as I did - I have reached my goal.

I am the mother of two teen-girls - having a career as a Test Manager consultant - how do I make this work? How did I learn to say "no" to all the exiting things that are out there?


Acceptance Testing At It's Best


End users involved in acceptance testing decide whether a new application or system will go live or not. Therefore it is important they are in the same pursuit of quality as the rest of the project.

Erik will explain how to involve end users to optimize their added value. It's by having them participate in the test process on regular, well selected moments that we can get the best out of acceptance testing. To start with, the acceptance testers need to know the goal of their testing activities. Consequently, the acceptance testers will get demos on a regular basis of the software already delivered. And finally, the end users will execute their tests closely monitored by the test coordinator.

The presentation will give you practical advice, examples and templates on how to set up their acceptance testing in a flexible way without drowning in administrative tasks.

The Pursuit of Quality- Chasing Tornadoes or Just Hot Air

Quality, like weather, is good or bad and that depends on who you ask. Even worse, Quality is a collective term for many difficult concepts.

Quality is not an attribute of a system - it is a relationship between systems and stakeholders who take different views, and the model of Quality that prevails has more to do with stakeholders than the system itself. Measurable quality attributes make techies feel good, but if statistics don't inform the stakeholders' vision or model of quality, we think we do a good job. They think we waste their time and money.

If we want to help stakeholders to make better-informed decisions then we need test models that do more than identify tests. Models must take account of stakeholder perspectives and have meaning in the context of their decision-making.

In this talk, Paul argues strongly that the Pursuit of Quality requires better test models and fast.


Raising the Quality Bar In Agile Teams By Means of Early Test Automation


Test Automation needs to be a service to the developers. To enable delivery of this highly needed service, the test team needs to focus on automation of the right test in the right order, and always keep the stability of the automated tests in mind.

This calls for a context driven and pragmatic approach. Using test methods and techniques within the process, testers will be able to impact the quality (positively) by contributing to test automation and test improvement via better design of test cases for test automation.
Successful Test Automation is all about the daily project processes, as well as incorporating our tests to the build processes and hence improving the quality of our products. This can only be achieved by using our best test tool we available. "Our Brain"!!


FEAR The Psychology In The Pursuit of Quality


Often stakeholders of testing still don't see the results they expected. Project after project I discovered that this problem in the pursuit of quality has to do with psychology. Testers and developers often do things for which there seems to be no rational explanation, for various reasons they use their fantasy instead of understanding the actual situation and thus act differently than would be good for the project.

This phenomenon is known as F.E.A.R. I will show how this knowledge can be used to effectively increase the mutual understanding between people. You will learn how to pay attention to people issues and I will guide you how to prevent encountering the point of disillusionment. Finally I will show and explain the "graph of testers' happiness"!

Rik Marselis is one of Sogeti's most senior test consultants. Also Rik is board member of TestNet and the Belgium and Netherlands Testing Qualifications Board.

Testing EURO Changeover- too big to fail?

You are facing testing a project called "Do or die!". The biggest testing event - Estonia's biggest bank (Swedbank) is going over to EURO currency. You have six months to do it. Roll-back or postponement is not an option. You have 15 testing teams to coordinate and you have to test ONLY the whole IT system of a bank and Changeover to EURO process. What will you do?

I was set as an IT Test Manager for the program. I'll tell you what I did! What happened, how we did it, what went well and not so well are the topics to be covered during my speech, flavoured with examples, tips & tricks for the Test Manager of the next "Do or die!" project.


Keynote 1: Putting Tradition to the Test

Antony Marcano, RiverGlide, UK Takes a look at three different stories from the every-day lives of some very different people, to see how the influences of a changing world have led to them going beyond the constraints of traditional roles.
In this talk Antony Marcano draws on aspects of his own life experience to take you on some unexpected journeys through life, tradition and change.



Keynote 2: Monty Pythons Flying Test Lab

Monty Python's Flying Circus revolutionized comedy and brought zany British humour to a world-wide audience.

However, buried deep in the hilarity and camouflaged in its twisted wit, lie many important testing lessons-tips and techniques you can apply to real world problems to deal with turbulent projects, changing requirements, and stubborn project stakeholders.

Rob Sabourin examines some of the most famous Python bits-"The Spanish Inquisition" telling us to expect the unexpected, "The Dead Parrot" asking if we should really deliver this product to the customer, "The Argument" teaching us about bug advocacy, "Self Defense Against Fresh Fruit" demonstrating the need to pick the right testing tool, and a host of other goofy gags, each one with a lesson for testers.


Working Ourselves Out of a Job: A Passion for Improvement

Should testers be needed? If everything went well, if no-one made mistakes, if nothing needed improving, then testing and testers would not be needed.

Finding defects and failures late is more expensive than preventing defects. Testing is not well performed in many organisations - late, expensive, ineffective and inefficient. Time to change our ways.

If "improvement" means late, expensive testing done faster, we have a job for life. But instead, improving IT means having a more rewarding job working in a professional, consultative and advisory role.

In this talk we will discuss the need to:
- Focus on improving the service to the customer, not on improving testing
- Focus on enabling others to improve, not on increasing the need for our involvement
- Focus our passion on the big picture while helping others to focus on the details


Exploratory Testing Champions

Come and enjoy my story about how I introduced Exploratory Testing Champions at a Swedish telecom company. This was to meet the astonishing request to implement ET in only 8 days to an organization with 80 testers!

My presentation will give you a road map and a tool kit to enable you to set up a similar project. What can it take to get Exploratory testing into your current processes and ways of working?

I present a background of the company, scope, contents and results of the workshops, responsibilities and expectations of the Exploratory testing Champions. I will present real facts from this live case, schedule, comments from participants and where we are today.


Ready For The Cloud

The IT world is headed towards Cloud Computing. Are you ready to move your data, applications, and services into a brand new technology platform? Moving to the Cloud can be unnecessarily dangerous and risky.

In this presentation, Frank Cohen delivers an immediately useful checklist and actionable knowledge for any medium and large organization to make the move to the Cloud. Cohen shows how to adapt Business Service Management, Load Testing, and Application Service Monitoring to be proven techniques, tools, and methodologies to achieve secure and profitable IT operations in the Cloud. Cohen shows how open source Cloud Testing tools and processes reduce risks, increase security, and deliver service excellence.


Causes of Losing Valuable Testing Time

Many methodologies tell us how to practice testing. Management does not want methods; they want reliable systems and a short time to market. When testing is on the critical path, each delay in testing has a great impact. It is therefore important to reduce the time killers in the test project.

During this year's presentation, I will share the results of my quest for the causes of why we keep losing valuable testing time. This results in a powerful checklist that indicates the areas of attention for any tester who wants to save testing time. Learn how to recognize the time killers in your project, create an awareness that helps you to shorten the time to market.

With this checklist we can really help the IT-managers. It helps them to address the challenges of the project. And the best thing is, we testers can provide them with it!


I Don’t Want To Be A Tester Any More!

Let's be expectation engineers!
This talk will present expectation engineering, where testers and requirements engineers join forces and use their skills to express the stakeholders' expectations in such a way that the expectations not only serve as a communication platform with stakeholders, but also serve directly as a basis for test cases to verify the fulfillment of the expectation. This will reduce redundant work, and enhance the chances of the development being faster and easier (and more fun).


Can Exploratory Testing Save Lives

In this presentation Fredrik describes how Exploratory Testing emerged in the MedTech company Maquet (developing life supporting systems) which has strongly contributed to a high product quality and a market leading product. Maquet has also cooperated with James Bach, which has resulted in tool support of Session Based Test Management.


Virtual Test Labs, The Next Frontier

Are you spending too much time setting up test environments? Do you have too many "can't repro" defects? Test lab virtualization may be the answer you're looking for. It's no longer just a promise-it can be a reality in modern test labs today.

Darshan Desai explains how to leverage virtualization to solve some of your complex testing problems. Virtualization provides the ability to create and share test environments quickly and do more testing in the same amount of time. Darshan explains how virtualization reduces the total cost of ownership of test labs and helps you test earlier on production-like environments. More importantly, you'll be able to file high-quality, actionable defect reports that are reproducible for the developer.

Learn how successful teams at Microsoft use virtual test labs and understand the best practices and the pitfalls to watch out for when you go virtual.


Risk Based Testing - A Must For Medical Devices

A basic design input in the development of medical devices is a risk analysis whose purpose is to identify possible unintended misuse and harm to the patient when using a medical device. Mitigations suggest means in the product design, which will minimize the risk when using the device.
Testing medical devices is based on risk analysis in order to convince medical authorities of the safe use of the device. If the launched product fails anyway, it will surely lead to a mandatory recall from the market. In order to prove process maturity to the medical authorities, it is mandatory to apply systems for requirement management and for configuration management. The testing activities are part of these management systems.
Some examples of FDA (Food and Drug Administration) recalls from the American market will illustrate the seriousness of testing medical devices.


Keynote 3: When Passions Obscures the Facts: The Case for Evidence-Based Testing

Stuart Reid talks about 'When Passions Obscures the Facts: The Case for Evidence-Based Testing'


Branch Out Using Classification Trees For Test Case Design

Classification trees are a structured, visual approach to identify and categorize class partitions for test objects. They visually document test requirements to make them easy to create and comprehend. Julie will explain this powerful technique and how it helps all stakeholders understand exactly what is involved in testing and offers an easier way to validate test designs. Using examples, Julie will show you how to create classification trees, how to construct test cases from them, and how they complement other testing techniques in every stage of testing. Julie will demonstrate a free classification tree editing tool that helps you build, maintain, display, and use classification trees.
Key points:
• The essentials to the Classification tree technique
• Why it should be considered as an essential technique in the tester's tool box
• When and when not to use Classification Trees


Testing and Lean Principles

The word Lean was originally popularized in 1990 to characterize the Japanese approach to the automobile industry.
Although the approach in the beginning was to improve the manufacturing industry, the ideas have been spread to authorities, healthcare, software development and testing.
Some of the cornerstones for lean development can be summarized as: create value for customers, eliminating waste, just in time, demand driven output, respect for people and continuous improvements.
Although lean has been adopted in software development methods such as agile development and Scrum, testing has however been regarded as support procedures to the development methods and not using ideas directly related to the lean principles.
This presentation will show how lean, from testing point of view, is interpreted and used by example from some organizations. This will show that testing cannot improve by its own, but need close cooperation with other disciplines within software and system development.


Test Accounting

Successful software development and testing is never accidental. It always arises from organizations where transferring useful information is valued and accounted for. Most organizations value accounting as a means to report business results. Yet few organizations use accounting for monitoring the delivery of their IT services on a day-to-day basis.
'Test accounting' can be defined as the bookkeeping involved in making quality records of transferring information and IT services, and in preparing statements concerning the assets, liabilities, and operating results of those IT services.
In this talk I will set-up a bookkeeping for testing purposes, using accounts for disciplines and stakeholders, e.g. for Design, Build, Testing, Business owners. I will explain how accounting standards and measures can be applied, to end up with usable 'balance sheets' and 'result statements'.
Accounting standards teach us how to capture estimates including their underlying planning assumptions. With that, both control and agility are provided.


What We Can Learn From Big Bugs That Got Away

If you have ever shipped a piece of software, you probably have your own "big bug that got away" story. Some missed bugs are bizarre edge cases and others you have to ask how that one got missed. In either case, it isn't so much that the bug got through testing and out into the wild, this workshop will focus on learning from these bugs.
In this fun and exciting workshop, Ken Johnston presents his own Microsoft bug stories, such as the illusive "Sasquatch" and "Billing 101" bugs that got away. Ken leads attendees to explore root cause concepts, such as seasonality, serialization, certification blind spots, and QoS for services.
Take away models for doing your own root cause analysis and implementing process improvements within your team. Bring your current bug challenges and explore others' bugs in this highly interactive session-where you learn while commiserating your peers.


Session-Based Test Management in Practice

In Session-Based Test Management, you divide testing into chunks you can deal with. Each chunk focuses on particular areas of functionality, problems, usages or alike. You document the testing done, not just what you thought you could do. You are free to get ideas, and follow them. The tester makes the operational decisions.

And should the tester choose to follow the 'wrong' path, the testing is saved by the time box and the debrief. But of course at the cost that the test manager must be engaged in the work, not simply looking at how many test cases was run on that day.

And it's dynamic. Almost instantly a number of testers can be directed towards new functionality, new areas of problems, new risks. And yes - it is in fact very structured. And it's also difficult and demanding - and rewarding.
It's a must-have in the tester's toolbox.


Lean Kaizen Applied to Software Testing

The Test Kaizen - Blitz presentation will explain how ATP has applied the principles to software testing, as a new way of looking at "continuously" improving all ATP's test activities. I will walk through the main processes "step by step", to show in detail how we have used it in our test setup.

I will show how this fits into our way of getting inspiration for process improvement, and the impact on our overall test improvement view.

It was very important that we rewrote all of our findings, so Management could understand the meaning of the findings and value of the improvement areas. This was necessary in order to get Management acceptance of the investment.

I will present our findings and how we have categorised, prioritized and implemented them in our test organization.


Testing – From A Critic’s Perspective!

Daily requirements changes, continual integration of new features, user interfaces changes and technology challenges have become more common in today's testing projects. With the changing dynamics, traditional testing methodologies need to change.
In this presentation Palak Kedia shares her experience and some practical techniques to keep the testing efforts on track while reacting to fast-paced projects with changing priorities, technologies, and user needs. Besides this, the need of collaboration along with the other projects teams and the need of 'independent thinker' v/s 'independent tester' are also discussed.
Let's look at the testing challenges with a new perspective and discover ways to take control of the situation-rather than get controlled by it.


eResept – Implementing Electronic Prescription In Norway

Test management and testing in a program with several distributed projects is extremely challenging and vulnerable. This presentation will focus on how to manage different test phases through a program owned by the department of Health in Norway, who has the superior responsibility for the program. The presentation will address some main issues within collaboration between distributed projects when it comes to development, testing and deliveries.
Projects owned by the government and projects owned by private companies. I will talk about politics and competitions and finally how a bicycle made people ride together.
Collaboration and trust have been important words in the contracts between the parties in this program. Important issues to focus on are the challenge of the collaboration when the deliveries were late, and did we manage to focus it or was the focus directed on competition?


Agile Test Design & Automation of a Life-Critical Medical Device

We present a practical, hands-on example of how we, a combined team of 6 test specialists, consisting of both manual- and automated testers cooperated to create an agile yet structured, traceable and time efficient test process involving both manual testing and test automation.

The development team practiced SCRUM, so requirements evolved during development. The rest of the project-organization followed a V model approach, due to the regulatory requirements inherent in creating a life-critical product. Thus as testers we faced the demand for an agile yet structured and traceable test. Due to the size and complexity of the product, it was necessary to automate the manual tests.

The presentation will mainly focus on how we organised and managed the process of devising expandable, flexible and maintainable automation friendly tests rather than on the technicalities of the automation. It will be an honest, real-life recount of our achievements and errors we committed.



Help I'm Stuck in a Scrum Project!

Many testers think it is difficult to adapt and make high quality tests in a Scrum project. The different parts of the test process are often questioned and it is hard to maintain the orderliness good test is founded on. During the presentation you will get some practical tips on how you may continue your efficient tests when you start working according to Scrum.
This presentation isn't mainly about the Scrum process, but about how you can map traditional testing into a Scrum project. Is it really possible to not write a test plan? How can system tests and bug reports be handled?..
Key points:
• Practical tips on how to test in a Scrum project
• How it is possible to not write a test plan and how to handle your bug reports in a Scrum project
• How testers can be confident about working in a Scrum team


Building a Quality Driven Team

How do you deal with team members and customers who -maybe subconsciously- jeopardise quality? What can you do to get them 'test-infected'?

In this session I will explain what and how you get a quality driven team, by taking position from an agile perspective. In agile teams, every step you take as a team should be the right step. As a tester you can provide value by getting your team to do Acceptance TDD, Unit testing, Exploratory Testing and Early Acceptance Testing.
To get non-testers to do testing requires influencing skills. Based on my experience, I will discuss techniques on how to influence people. As a tester, you should be a leader!


Testing 'Slow Flows' Fast

We live in a world where instant fulfillment has become a buzzword in business. Everything needs to go faster and faster in our 'online' world, including our information services. Too often, we forget about 'slower' processes that need to be tested. These processes, which often interface independent systems and are sensitive to different timers, are considered impossible or very difficult to test. They are often only tested in a system testing phase, where real end-2-end tests would mitigate risks much further.
This track session will show you how you can adapt your own test automation framework to become 'Interrupt driven', using some simple adjustments. An interrupt driven test automation framework allows you to test your 'slow' processes end-2-end, reducing risks in cross-system communications and ensuring correct time-related processing. The session contains a step-by-step demonstration.


A Scrum Master And Test Managers Dialogue

How to bridge the gap between sound independent testing and agile methodologies like Scrum?
We DO have an issue, because a main Scrum principle is: "Trust the Team". A Scrum sprint delivers "working software, ready for deployment". So "no need for independent testing" may be a strongly advocated viewpoint of Scrum people you are collaborating with. And it makes sense! To a certain extent at least.
What's a tester's position here? Do we agree, or do we oppose? Or something in between? Witness the discussion between a passionate Scrum master and a passionate test manager! Be there when two clashing viewpoints evolve into a really smart agreement on effectively combining independent testing in a Scrum setting.
Egbert Bouman, a strong advocate of sound testing practices, and Geert Bossuyt, a leading Scrum authority will bring you an entertaining and valuable experience.


Weekend Testing - Skilled Software Testing Unleashed

A detailed experience report of Weekend Testing (WT) - An innovative idea which is bringing passionate testers under one roof would be presented. Main areas of focus would include introduction to Weekend Testing (WT), its mission & vision, journey, roadblocks, testimonials, achievements and future plans among other interesting experiences to share.
What is special about Weekend Testing?
• WT is about sharing passion to improve testing skills and contribute to software community.
• Testers are free to TEST their ideas in WT sessions; the TESTER is the TEST MANAGER.
• Development of testing skills [Questioning, Bug hunting, Observation, Recognizing and Clearing traps, bug Investigation, Note taking, Collaboration, Rapid learning, Time management etc] is given prime importance.
• WT is FREE of cost and is conducted on every weekend across multiple chapters across the globe.
• An opportunity to share passion for SKILLED TESTING


From Model-Driven Testing to Test-Driven Modelling

Test-Driven Development is one of the most successful agile development practices, which enables a higher quality code and software based on it. Model-Driven Development aims at raising the abstraction level of software development by shifting from programming to modelling. While there are a number of initiatives on Model-Driven Testing, there is a lack of initiative on promoting Test-Driven Modelling (TDM).

In this session, we will introduce TDM by demonstrating how to apply it to modelling the data, service, and user interface layers of a small but illustrative case study.

TDM promotes defining examples for designed abstractions already in the model. It enables involving quality engineers into a close collaboration with developers by preparing sample models, which contributes to producing better quality models and better quality software based on these models.


Embedding a Passion for Quality Across the Lifecycle - We Just Love Testers!

This presentation could have been titled - 'A passion for testing - how a tester held a project to ransom'. With the right focus test teams can be seen to add real value to a project instead of being the eternal problem. Part of the problem is that with the wrong focus test teams can actually get in the way of the generation of good quality software.
Using case studies we will look at how we might avoid a situation where testers could be accused of being a problem, in other words being accused of having a negative passion for testing, and the benefits this will bring to the whole project not just testing.


Inspiring Passion in Test Teams

Some of the most successful and highly regarded test teams are comprised of individuals passionate about their role and committed to performing at their best. Unfortunately however, testing is sometimes viewed as a less than fulfilling role, requiring little or no skill, and individuals enter the role underwhelmed and unaware of the positive and rewarding challenge it can bring.
So how can individuals be inspired to be passionate about their role as testers? Where does inspiration and passion come from? This presentation will evaluate sources of inspiration and the power of learning to inspire and motivate. Suggestions are provided to assist test leads and managers in establishing continuous learning environments.


Testing Package Solutions: Business As Usual?

The last few years have showed a large increase in the number of organizations implementing software packages like SAP, Peoplesoft, Siebel, Oracle and so on. Obviously organizations run huge risks with these implementations. However, these risks are usually very much underestimated (by the organisation, not by the testers!). The risks are not so much in the functionality of the package as in the implementation in the organization and in the custom-made modifications. This presentation deals with testing in implementing packages and with the aspects that differ from the ones appearing in 'traditional' custom-made software.


Testers ToolBox 7 Cognitive Techniques

This workshop will take you on a magical 90 minute journey through seven very useful but mostly unknown tools for perception and comprehension which will help you every day.
The tools and their techniques are easy to learn and very powerful to use. And they will help you to master testing in the industry's currently very demanding transition from that of a structured V-model history to a leaner, more agile and exploratory approach.
The techniques are;
• Gall-Peters Projection,
• Popper's Theory of Testability
• Mind Control
• The Stroop Effect
• The Necker Cube
• The Spinning Dancer
• e-prime


A Lean And Mean Approach To Model Based Testing

This presentation will show how to use open source tools for model based testing, without having to learn complex new techniques and/or having to invest in expensive programs.
Based on state transition diagrams and "key word" driven Excel sheets, it is demonstrated that you can start experimenting with model based testing. I present a method for online, offline tests and also how to automate these tests.
This is an experimental demonstration of the tools for test- or project managers, testers and programmers. The first half will be general, the second half more technical.
Key points:
• Model based testing and test automation
• Using open source tools
• Demonstrating state transition diagrams for testing


The Carrot or the Whip - What Motivates Testers?

People are one of the most important ingredients in any successful software testing venture. Building a skilful, passionate and dedicated team can be the difference between efficient and effective testing, compared to failing to meet test budgets, schedules or quality goals. A key aspect of successful test team leadership is understanding how to motivate your team, so they are inspired to achieve successful outcomes every time.
In this presentation, practical approaches for motivating testing teams are presented. Each approach has been implemented by test managers and test leads around the world. These practical, proven-in-use strategies are supported by examination of the benefits of each approach from the test manager's and test team's perspectives. A selection of commonly ineffective, de-motivating techniques that should be avoided are also presented, providing insight into strategies that typically reduce tester motivation and result in lower quality testing.


Say What? Testing a Voice Activated System

Whilst working as the Test Manager for one of Australia/New Zealand's 'big 4' banks, an interesting proposal was made. The bank wanted to introduce a voice activated staff directory system. The bank telephone operators were directing 30,000 calls per month and it was felt that some sort of automation could save huge amounts of time and effort. I was asked to Test Manage this project and I jumped at the chance.
This presentation is a journey through that project from test case design to acceptance. I'll look at the use of traditional and new test case design techniques in a real live situation and show how testing at all levels can be a whole lot of fun whilst taxing the brain to the point that 'testers block' was becoming an issue.
It taught me a lot about myself, others and what a bit of passion, trust and ingenuity can do.


Keynote 4: For the Love of the Game

This is a tour of how an award-winning computer game came to life. It is a look behind the scenes of an uncompromising software business where failure is not an option and testing is more than checking for correctness.
In this talk, Dino Patti describes what it takes to bring together creativity, innovation and a passion for excellence. Game development naturally has a lot of unknowns, and reducing the challenge to the core has been absolutely necessary for them to keep the development and testing under control and the budget within a reasonable frame. He'll talk about the principles they used as their mantra, and explain their direct hands-on approach and the learnings which came out of that. What are the quality challenges? And what kind of testing is needed when simply meeting specifications is not enough?

• The challenges in the computer game industry
• Why testing computer games is different
• How to incite creativity and passion into your teams


Keynote 5: Moving Beyond The Status Quo – Differentiating Ourselves and Demonstrating Value

The work should speak for itself. We're working incredibly hard-so hard and it's never appreciated. We just shipped a poor quality product and no one listened. This agile testing nonsense doesn't work; nor does it truly apply to us anyway. "They" always seem to want "more".
Do some of these comments sound familiar to you? They do to me. They represent a phenomena I call Status Quo or Commodity Test Thinking. We want to believe that simply doing our jobs is enough-but it's not. You're attending a wonderful event-focused towards sharpening old and introducing many new skills. But what's next?
In this keynote, Bob Galen will share methods for sharpening your communication and marketing (yes marketing!) skills as test leaders and testers so that your key partners better understand your role, value and contributions. Come prepared to engage & communicate.


The Mobile App Quality Challenge: Why Mobile Apps Need Real-World Testing Coverage

In the highly competitive world of mobile applications, getting high-quality apps to market quickly can make or break the success of a product or company. With new applications for BlackBerry, iPhone and Android battling for media attention and consumer dollars, the pressure to get apps built, tested and launched has never been greater.
But the testing methods that have worked for web and desktop app companies (e.g. in-house QA, outsourcing, emulators/simulators, beta testers) do not meet the testing needs of mobile apps. The testing matrices in the mobile app world are far too complex. Companies must test their apps across handset makers and models, wireless carriers, OS, browsers and location.
This calls for a new approach - crowdsourcing. Doron Reuveni provides insight into the growing trend of crowdsourced testing for mobile applications, as well as addresses the benefits & challenges of this new model.


Alternatives to Testing

Traditional Testing R.I.P. Alternative Testing. Do we have to test like we always have?


Open Source Tools for Test Management

This track session was the winner of the Inagural VideoSTAR competition where prospective speakers submitted short videos on what they wished to speak on and the testing community voted for their favourite.
Testing teams face multiple challenges when it comes to test planning, execution and tracking. Join C.V. Narayanan as he explains the principles of test management such as test planning, tool selection and the process of setting up an effective integrated open source based test management tool set supported by branded tools. During the session he will address the planning & execution of tests, defect management and different types of testing covering functional and non-functional testing using integrated open source platforms.


Critical Thinking for Testers

How do you interpret the information you receive? Is it complete; correct; valid; appropriate?
Critical Thinking is a skill every tester needs to do their job, and yet it's rarely taught. This is your chance to understand the basic concepts and practice your skills in a "safe" environment. The topics covered in this tutorial include:
• Why we need critical thinking skills
• Ways in which language is used to get a particular message over
• Dishonest "tricks" that can be used against us and how to spot them

There are practical exercises and we'll conclude with a debate on how this new skill can be applied to our everyday work related tasks.


Advancing Testing Using Axioms

Test Axioms have been formulated as a context-neutral set of rules for testing systems and they represent the critical thinking processes required to test any system.
• The Axioms enumerate the key areas of test strategy and provide a checklist of concerns to be addressed in any test approach.
• Any company can use the Axioms as the basis of context-neutral testing assessment and to identify areas requiring improvement without using artificial maturity levels.
• Axioms define sixteen skills areas required by testers, and could form the basis of a tester development framework and a certification regime that has meaning to practitioners.
• The Quantum Theory of Testing: "if evidence arrives in discrete quanta, can we assign a value to it?
This talk will introduce the First Equation of Testing, the Testing Uncertainty Principle, the Quantum Theory of testing, testing Relativity and the Exclusion Principle.


Building Effective Test Data Management in a Distributed Environment

IT organizations today handle incredible amounts of complex test data which consumes significant time and effort. Increased outsourcing and distributed environments further add to the complexity in streamlining and managing data for testing.
This paper presents you a practical approach to test data management in complex test environments, offering a framework and best practices that facilitate test data localization, test data generation, scrubbing, masking, de-personalization, data cleansing and data optimization.

We will also encompass the industry best practices, tools & Frameworks that aid test data management.
Key points:
• Learn effective ways of managing the complex test data in the distributed environments.
• Gain knowledge about various methodologies and approaches used to efficiently handle test data.
• Cognizant's test data management framework that adopts proven techniques to manage test data



Implementing Continuous Integration - A Case Study

During this minitrack you will be able to see a real example of how "continuous everything" - integration, building, installation and test automation- has been implemented in an agile and fast changing development environment. Believe it, it's posible!
Laura is test lead of the core development line at During the past few years she has been in charge of validating and managing the quality of all those projects that change the infrastructure of Infojobs' products. Maintaining the configuration and integrity of the test environments has been one of her goals and she is especially proud of successfully implanting test automation within the QA team.
After only 6 years of experience in the world of testing, she is taking advantage of a fully automated development and QA process and she was chosen to show DEV and QA achievements at the present conference.


Learning to Love Data Warehouse Testing

The challenges of data warehouse testing can sometimes be underestimated, but like any other development, testing needs to play a key part if the project is to be successful. When faced with testing a data warehouse for the first time, how do you make sense of the complexities of ETL applications, understand the intricacies of the rules that need to be applied, and get to the heart of the end-users' reporting requirements, in order to decide the best test approach?
Based on my encounter with a major Data Warehouse project, this presentation provides details of how a real test team went about testing it, what they learned along the way - and how they'd do it differently next time.
What started off as quite an intimidating testing assignment, has transformed into an opportunity to spread the Testing word, and utilise our tools of the trade to demonstrate effective Data Warehouse testing.


TMMi - What Is Not In The Textbook

This talk is aimed at novices and experienced practitioners alike, and is intended to inform people about what TMMi is; where, when and how to use TMMi (backed up by practical examples); and most importantly why it makes sense for individuals and organisations to apply TMMi for themselves.

The talk will cover "what is not in the textbook" by providing insightful and diverse applications of the TMMi model. TMMi is meant to be used by everyone in the test community, regardless of industry and the type of software delivery approach, eg agile or waterfall.
TMMi is NOT a stuffy formal tool aimed at experienced test practitioners! In fact, TMMi is designed to be understood by management, too! In closing, the talk will cover why TMMi makes good business sense.



Alternative Paths for Self-Education In Software Testing

Software Testing is the most controversial profession in computer science. Given the lack of credible classroom training in software testing, successful software testers have to educate themselves, often in their spare time. Because it's crucial for software testers to know what they are doing, testers have recently evolved several paths to self-education.
In this session, Markus Gärtner explains alternative paths to the knowledge a software tester needs. While traditional classroom training provides one way to teach a professional on software testing, several emerging techniques value collaborative learning approaches over certification, thereby forming
communities of software testing professionals.
The session introduces the following approaches:
- Rapid Software Testing
- Testing Katas and Testing Dojos
- Weekend Testers
- Miagi-Do school of Software Testing


Numbers For Passion - Passion For Numbers

The motivation to make this paper is the surprising result we achieved in our organization while introducing metrics and measurements.
The purpose of this presentation is not to give the impression that this success story can be generalized. Success depended highly on the culture of the company, its learning ability and its willingness to change.
On the other hand, once past the initial resistance, the introduction of metrics and measurements has more positive effects than negative effects.
This made us conclude that numbers can lead to more "test" passion and also that even sceptics can get a passion for numbers.


Test Strategies in Agile Projects


How do you create an effective test strategy in an environment of constant change?
How do I know what should be tested?
What problems exist and how do I handle them?
How do I know when I have tested enough?

This presentation guides you through the common obstacles, starting from the requirements in the elaboration of User Stories to the creation and execution of test ideas. The test strategies set the context in how to plan your work, select tools, create a measurable Definition of Done, suggest efficient test methods and techniques and how to build a good reasoning structure while exploring the system to find the most important bugs.


A Pragmatic Approach To Improving Your Testing Process

Many test managers know they need to improve the test process in their organisation, but are not clear how they should go about it. How do you understand the effectiveness of your current test processes? How do you then move forward with quick wins and prepare for the introduction of longer term gains? This presentation will provide you with ideas to gather the information, identify the areas for improvement, and then show effective ways to present the information to management with the aim to get their long term commitment. Once change starts you will need to monitor the roll out and impact, to gauge whether test effectiveness has improved and the original objectives are being met.


Passion for Testing By Examples

If you want to become a great tester with passion, you will have to learn, train, and practice a lot of things. Sometimes people get lost in all the learning and education stuff, and especially putting "theoretical" concepts and topics into practice fails quite often.
To make a difference in this session I would like to share with you three practical, metaphoric analogy examples from different areas that will help you to better understand, implement, and remember the corresponding testing concepts and practices until the end of your life.
The first example is a real-world story from engineering related to risk-based testing. The second example is a practical experiment that addresses the testing of non-functional requirements. The third example is on integration testing.
Be free to share these examples afterwards with your colleagues and stakeholders to show them excellent testing practices as one result of your passion for testing.


How Much Testing is Enough? Achieving the Optimum Balance

Everybody remembers hard discussions regarding the added value of testing. The use of a risk based approach can help you by addressing the risks, covered via testing, but it cannot help you in the discussion on the most optimum depth of testing.

The depth of testing in most risk based testing approaches is based on the available budget. This budget is divided over the prioritised risks, but will it lead to the most optimal test approach?

In order to 'win' this discussion on the efficiency of testing, the following question has to be answered: How can you reach the optimum balance in testing, in that which you are testing, not too less but also not too much?

An approach for measuring the added value of testing based on the Juran curve will be presented.



Passion for Details

When the Harvard Business School launched an article 'The Surprising Right Fit for Software Testing' not many would have imagined that the surprise was setting up work environment where people with autism spectrum disorder can unfold their passion for details doing software test for the company Specialisterne (The Specialists).

In this presentation the founder of Specialisterne will share his experiences from channeling the untapped resources of people with autism spectrum disorder into software testing.
You will learn about the power of passion for details, new ways of accessing resources and about adding a new 'people' dimension to software testing.


Keynote 2: Death to The Testing Phase

While doing research for his latest book, Gojko interviewed a team with a 99% defect detection efficiency rate, a team that changed from six month delivery cycles filled with problems to daily releases without any big bugs, a team that had zero bugs in productions over a five year period and many more examples of fantastic quality. One of the major recurring themes in all these stories was cancelling testing as a phase.
In this presentation, Gojko explains why cancelling testing as a phase forces teams to be much more effective with quality assurance and presents war stories and examples that will inspire you to improve your testing process.

Keynote 3: Pursuing Quality? You Won't Get There by Testing

Manual testing, exploratory testing, user acceptance testing, integration testing, reliability testing, and so on, are techniques that require (at least partially) a working system and because of this they are very late arrivals in the quality game. All any of these techniques can hope to do is point out the lack of quality. Obviously bug removal is useful, but to be a full partner in actually helping achieve quality in the first place, testing and development have to be closer partners.

James Whittaker shows how to weave testing and development together by both blurring the lines between the two roles and involving users in the development/testing process as well in a developer-tester-user quality partnership. In order to achieve this, we have to throw away traditional testing artefacts like test plans and test cases and focus only on quality activities that add measurable value at every stage of development. James explains these activities and shows examples of how they are performed at Google.

Keynote 4: Power to the People – Achieve Fast, Sustainable Change in Quality by Harnessing the Crowd

Why do quality improvement initiatives so often fail? Even when you have management buy-in, committed resources and clear objectives, why don't your people want to change?
In 2010, the Application Services (IT) division of Deutsche Bank decided to become a world-class IT organisation. We identified the major areas of weakness in our delivery capability and created an improvement programme to address them. So far so like every other change initiative. But unlike previous, failed, transformation programmes, this one leveraged hundreds of people throughout DB in the definition, piloting and eventual implementation of the programme. We did this by creating specific communities for each of our core change areas - testing, project management, agile, and more.
This presentation will explore our continuing journey to world-class IT delivery - why we needed to change and how we gave the power of change to our people; how we created communities and how we won over the naysayers; and how we know whether we made, and continue to make, a difference to the way Deutsche Bank works.

Situational Leadership Styles on Test Approaches

David Kolb describes four learning styles: experiment, discovery, observation and planning. Hersey and Blanchard have provided us with a model to describe how we can guide others. In this presentation, we'll dive into both theories to find out why a certain (test) approach might or might not work for you, and if there exists a best management approach for each test style. Can we draw any lines between David Kolb's learning cycle and the different test approaches? What is the role of the test manager in all of this? Can we influence the testing style of our testers by changing the way we guide them, using Hersey and Blanchard's model of leadership and guiding? And what guidance fits which testing approach best?

Model Based Test Design for Performance Testing and Other Non-Functional Requirements

Until now, MBT has neither within Ericsson nor outside, only been used very rarely for verification of non-functional requirements, such as performance testing, load testing, stability and robustness tests and characteristics measurements.
This presentation covers the work of two Master Students, who in 2010 performed a study of the possibilities to use MBT for verifying non-functional requirements. One of the results of this study was a new method, inspired by MPDE (Model Driven Performance Engineering), where non-functional requirements can be covered by test models describing the functional behaviour. Test Cases can then be generated from these models with an MBT tool.
The new method has been tried out and evaluated. It has been proved useful and fully applicable, and there are clear indications that it is beneficial, and that project lead time can be reduced by using it.

Test Data Management & Project Quality Go Hand in Hand

Traditionally, the testing community has perceived test data the same way most organisations perceive test. Boring, time consuming and none value-adding. But new winds are blowing. Initiated by the complex project and test environments of today, testing departments are now taking the first small steps to recognise the importance of a focused test data management function. Realising that we have long passed the good old days where a mainframe test data copy would do the trick, challenges in implementing a TDM function in today's complex set-ups are many and insidious.
This presentation takes its outset in experiences gained from a TDM optimising project and provides a live demo of a self-developed TDM tool, inspiration and guidelines in moving forward with implementing and optimising a TDM function. The presentation - as the project - focuses on three areas: People, Process & Technology. Come join if you also think test data matters.

Mind Maps As Part Of The Agile Testing Process


When being a part of a highly dynamic agile team where requirements are changed almost weekly, it puts a high amount of stress on the test department to keep up with test cases and keeping those existing updated correctly.

I found my solution in mind maps, these provide a very visible and flexible solution to the testcase challenge. I will speak about a real life example of how mind maps helped me on my current project to create a better test process in an agile team.

• Initial test process on the project
• Challenges in a highly dynamic agile team
• Different attempts to overcome the challenges
• New test process
• My experiences with mind maps

Boot Camp and Beyond

Quality in the software development lifecycle can be seen as being underpinned by good Process, Tools, and People but how do you ensure that you have a fully joined up approach to selecting staff, establishing a knowledge management framework, and sharing experiences?
My colleagues in France last year proposed to bring a client's applications into our service centre and test them. My input was required around defining test processes and tools, but something caught my eye in their solution: a tailored customer 'academy' to introduce new team members, and get them project ready. I had seen academies in action before - but mainly around test analysis. This academy encompassed customer context and culture, ongoing technical skills, and very specific functional knowledge that staff would have to gain.
I realised this was a compelling model for creating a test team, that could pro-actively improve the quality of the testing (and the software)

Testing & The Bottom Line: A New Method to Estimate The Value Of Good Software Testing

This presentation introduces a new practical approach to estimating the impact of software quality and security testing to project budget.

It is notoriously difficult to calculate the financial effects of testing. Sometimes it is seen as an extra cost, just one more cost item in the development budget. The problem is due to the unsuitability to this context of the most common quantitative cost models developed for traditional industries such as the financial sector. It is this lack of tools that we aimed to solve with our estimation framework. Carefully designing testing functions as a loss prevention mechanism.

The avoided losses include unexpected downtime, the cost of fixing critical bugs often only some time after product launch or other phenomena caused by late discovery of errors. With good testing, the cost can be mitigated
and our cost estimation method helps quantify the savings.


You Say Kvalitet, I Say Quality: Stories Behind Establishing Quality Benchmarks

"Your software isn't good enough" was the assertion from the customer. "You're being unreasonable" was the retort from the vendor. This is not an unfamiliar scenario for those of us who have seen the software landscape change from bespoke to prêt-à-porter solutions during the past 15 to 20 years.
The solution was 99% ready - just 360 requirements of the original 16,000 required sign-off. This had been the situation for over 12 months. How could they be so close and yet so far away? How we achieved (what appeared impossible just seven months earlier) is the story I will tell at EuroSTAR 2011. How we turned "your software isn't good enough" into "we're going live next Saturday" will never be a Nordic legend, but it will be remembered as the project that saved a software vendor from bankruptcy and another major city from a multi-million dollar failure.

Chasing Quality in Cloud Computing: Testing Different Levels of Quality Requirements

The IT and testing world is accelerating to a complete new era and migrating towards servicing and sourcing, provided in the cloud. There is no time to lose. In the tradition of the testing world we are already late. Architects, designers, developers and suppliers are working day and night to provide the technology and infrastructure for the cloudy future of IaaS, PaaS, SaaS, in fact the real Internet age.

Since all testing in the cloud is end-to-end, the testing challenges are huge! Cloud brings you flexible performance and storage. But what about the continuity, availability, elasticity and controllability of these cloud services that are delivered through the insecure minefield called internet? Cloud Computing introduces a new set of quality requirements, at different levels e.g. at the level of the software supplier, at the level of the internet and at the end-to-end level. So in short: how to test the cloud?

Life's Too Short: Make a Difference

This mini-presentation is the story of my own personal journey from Waterfall to Agile - increasingly frustrated at organisational silos and ill-suited development processes in the large corporations I worked in, I'd spotted a job that promised to be different in almost every way. I'd heard plenty about Agile: the greatest thing ever, ever, ever in the whoooole history of the planet, over-hyped, hostile to testers, tester heaven, just another way of selling expensive consultants and training, 100% automation no manual testing at all ever, yes there is manual testing but they don't value exploratory, not only is there exploratory testing but it's crucial to Agile.
What would I find? Would I like it? Could a manual tester really be useful? I'll talk about how I found myself fitting into the team, what skills I found myself using, and skills traditional testers might be surprised to know they already have.

Happiness As Quality Measurement

Professors from around the world discovered happiness as new topic for their studies. In the IT world we also often hear that we have to bring happiness to all stakeholders. In short: quality of life (another description for happiness) has a lot of studies to offer. They are based on psychology, sociology and the world of medicine. During our trip through the world of happiness we discover how to bring the quality to the software testing life. We start with the reptilian brain, pass by The Popsicle Index and learn how the 'zero tolerance for digital failure' and 'good enough technology' go together in the New Normal. Mindfulness can help us to fight depression during the development lifecycle of a software project. Come with a beginner's mind to this refreshing session about everything you didn't know about quality in real life. So you can implement it in software testing life!


Houston We Have a Problem

"Houston we have a problem"
Prevent the surprise, become a pro-active test manager. Too often projects suddenly seem to spin out of control. Challenges and risks keep stacking up and the defect count grows exponentially. At the same time management pressures you.
A surprise? Not really, defects only paint half the picture. The test effort, after all, is primarily determined by the number of tests that need to be completed. For an instant and accurate view on the testing and quality, we need to organize the test process to provide flexible, up-to-date metrics and trends at a daily basis.
In addition, early involvement and preparation in the development life cycle, performing test intakes rather than reviews, will help you bridge the gap between different development teams and allows you to verify consistency between business requirements up to technical specifications.


Customer Testing Quality in Outsourced Development

This tells the story about the insurance company decision to outsource most of its IT development and technical maintenance to suppliers. This demanded new requirements to testing and quality ensuring in the company and raised a lot of questions:

- How do we ensure that suppliers perform a test for a quality solution?
- Responsibilities between supplier and customer?
- How do we ensure effective testing -Supplier and tester?
- What are the test criteria and reporting model?
- How do we ensure that test material used by one supplier for development can be re-used by another supplier for maintenance testing in future?
- How is defect handling, test reporting etc. best done between supplier and customer?

From these questions, the company formulated a new test model and test policy which includes setting test and quality requirements for the supplier. The presentations display the model and how it was implemented.


Social Software Development - The Writing on the Wall

Social Networking is the most significant development in computing in recent years. Can this paradigm be applied to software development? What better way to communicate to a group of people than the current "Wall" metaphor used in social networking sites.
• When the business analyst finalizes requirements, she posts it on the wall. Everyone on the team can review it, comment and 'like' it.
• When a shelveset is sent for code review, all team members are informed and can review and read the comments.
• The tester is plugged into the social pulse of the development team. She knows why design choices were made. When she files a bug, she is aware of related issues. She can now review how her bug was fixed.
• The team knows what the top issues being reported by the customer are. Information flow is seamless. The team is connected as never before. Net result: Quality software.


Implementing Change = Methods + People + Processes

Stop talking about how great changes can be made by focusing either on Methods, People or Processes. The only way to make persistent change includes working with Methods AND People AND Processes e.g. having the best tools and top motivated people, will not ensure a persistent change, if it does not fit into the organization's processes.
This presentation provides a new view on Change Management and explains the importance of working with all three aspects:
- Methods/tools
- People
- Processes
on all organizational levels:
- Strategic
- Tactic
- Operational
The maturity level of the organization is another aspect that has a great influence on how and what changes can be made successfully. The presentation will include important lessons learned from maturity models and how Metrics can be used on different maturity levels.


Tester Get Out of Your Cave

The levels 2 and 3 of TMMi, the successor of TMM, was launched in 2008. By now, the company of the presenter has performed almost 20 assessments, most informal assessments. Assessments were performed in telecom, utilities, financial services and (semi) government. The first conclusions about the maturity of testing (in the Netherlands) can now be drawn.
In the presentation, the structure of TMMi will be introduced briefly, as well as the way the assessments where done. Then the results will be presented, as well as the conclusion. The overall picture is that test process improvement is something testers do in there cave. To improve rigorous testing we have to get out of our cave. At the end of the presentation instructions are given on how to do this.

Defect Prevention: How To Make It Really Happen

My first EuroSTAR conference really opened up my eyes. I learned that the real challenge of testing is not finding the defects and fixing them, but catching the bugs as soon as possible, preferably before they sneak into the product being built.
However, this is easier said than done. I saw projects fail because during acceptance test all kinds of problems suddenly came out of the blue. I heard project managers complain about testers delaying the project because they found too many defects.
Still I never forgot the lesson from that first EuroSTAR. Convinced that prevention is better than cure, I apply some simple principles that really work. It comes down to building a good relationship and working together with business users, developers, architects & designers, operations and 3rd party suppliers. Hey, that's why I like testing so much!
During this presentation I will show you lots of tips and examples.


Pushing the Boundaries of User Experience Test Automation

Test Automation