Webinar 35: Working Ourselves Out of a Job: A Passion for Improvement

What is the purpose of a tester? Are we really needed? Should we be needed?

If everything went well, if no-one made mistakes, if nothing needed improving, then testing and testers would not be needed. We only need testers because people make mistakes. What if we concentrated on preventing the mistakes instead of finding them after they have been made?

In this presentation, Isabel suggests that current testers should be passionate about undertaking activities that improve the whole of IT; we will know our job is done when we are no longer needed. A passion for improvement should mean we work ourselves out of our current testing roles and provide us the chance to leap to a new level in a professional, consultative and advisory role.

In this talk Isabel discusses the need to:
- Focus on improving the service to the customer, not on improving testing
- Focus on enabling others to improve, not on increasing the need for our involvement
- Focus our passion on the big picture while helping others to focus on the details